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Senior Customer Advocacy ManagerVirtualVocations • Cincinnati, Ohio, United States
Senior Customer Advocacy Manager

Senior Customer Advocacy Manager

VirtualVocations • Cincinnati, Ohio, United States
3 days ago
Job type
  • Full-time
Job description
To build and scale a customer advocacy program, the full-time Senior Customer Advocacy Manager will design strategies to transform successful clients into brand advocates while working remotely. Key responsibilities Design and manage a customer advocacy program that identifies and activates brand advocates Develop a pipeline of customer references, case studies, testimonials, and peer review contributions Engage with customers to gather success stories and collaborate with sales and marketing teams to utilize advocacy assets Required qualifications 4+ years of experience in customer advocacy, client marketing, or customer success marketing Proven experience in building advocacy programs and managing reference pipelines Strong relationship-building skills to engage and motivate clients Experience in producing customer success content, including case studies and video testimonials Familiarity with advocacy platforms such as Influitive or ReferenceEdge
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Senior Customer Advocacy Manager • Cincinnati, Ohio, United States

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