Clinical Manager - Hospice

New Age Hospice is seeking a Clinical Manager – Hospice

San Antonio, TX

The Hospice Clinical Manager is responsible for the day-to-day oversight of clinical services within the hospice program. This role ensures the delivery of high-quality, compassionate care that meets all regulatory, clinical, and organizational standards. The Clinical Manager leads and supports the interdisciplinary team, fosters a culture of excellence, and ensures compliance with all applicable laws and guidelines.

Essential Duties and Responsibilities :

• Provide leadership and supervision to clinical staff including RNs, LVNs, CNAs, social workers, chaplains, and other interdisciplinary team members.
• Ensure timely and appropriate patient admissions, care planning, and service delivery.
• Monitor and manage clinical performance metrics, including quality outcomes, patient satisfaction, and compliance indicators.
• Conduct regular IDT and education meetings to support care coordination and staff development.
• Oversee documentation practices to ensure accuracy, timeliness, and compliance with Medicare Conditions of Participation and state regulations.
• Participate in the hiring, training, evaluation, and professional development of clinical staff.
• Collaborate with the Administrator and other leadership to support census growth, operational efficiency, and strategic initiatives.
• Serve as a clinical resource and mentor to staff, promoting best practices in hospice and palliative care.
• Respond to patient and family concerns with empathy and professionalism, ensuring resolution and satisfaction.
• Participate in on-call rotation and provide clinical support as needed.

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