Admissions Coordinator

The Groves Rehab and Healthcare Center -

Admissions Coordinator :

The ideal candidate will be a dynamic self-starter with at least two years of experience in a skilled nursing facility and will have excellent communication and organizational skills.

We are a large skilled facility, with short term rehab, and long term care, with a strong focus on providing outstanding customer service and care.

We offer a competitive salary and great benefits including the chance to be a part of a new team with a great culture. This is an exciting opportunity with a growing company.

Responsibilities :

• Works directly with the Admissions Director to obtain referral information from telephone and walk-in inquiries, including complete clinical and financial information necessary for admission committee approval.
• Works in conjunction with the business office to ensure financial verification is accurate and complete before the patient is admitted to the facility.
• Conducts facility tours with families to ensure their commitment.
• Conducts the admission process of signing in and explaining admission policies to patients and their families. Ensures a smooth transition is achieved and that all paperwork is complete upon admission.
• Monitors and updates facility personnel on pending referrals, admissions, and follow-up needed to solidify admission to facility.
• Informs Marketing Director of any referral source issues that arise during the referral process.
• Committed to high level of customer service and works to orient our new residents to the facility upon admission. Will also work to support our floor staff with needs as schedule allows.

Qualifications :

• Two to three years experience with SNF, subacute, rehab, or other health care facility. Our ideal candidate would have an active CNA license.
• Excellent organizational skills with a detail orientation towards documentation and follow-up.
• Professional telephone skills with the ability to handle referral calls effectively and efficiently, meeting the needs of the referral sources and families.
• Knowledge of managed care industry preferred

Customer Service :

• Presents professional image to consumers through dress, behavior and speech.
• Adheres to Company standards for resolving consumer concerns.
• Ensures that all patient / resident rights are protected.

Benefits

competitive salary and benefit package including a generous vacation package, paid holidays, health insurance, vision and dental insurance, and more.

Salary commensurate with experience.

Job Type : Full-time

Benefits :

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule :

• 8 hour shift
• Tuesday thru Saturday, flex as necessary to meet the needs of the faciity

Ability to commute / relocate :

• Independence, MO : Reliably commute or planning to relocate before starting work (Required)
3 days ago