Job Summary :
The Roasting and Production Supervisor is responsible for and will oversee the day-to-day operations of The Roastery and collaborate with all coffee outlets in Auburn Hotel, HEY DAY, and The Laurel to provide excellent roasted coffee products.
Supervisory Responsibilities :
- Recruits and hires staff and conducts performance evaluations.
- Supervise and train roasting team members.
- Coordinates and develops training programs for new staff and identifies training needs for current staff.
- Responsible for instructing students during academic hours on the roasting / QC processes when applicable.
Duties & Responsibilities :
Primary DutiesGreen Coffee
Utilize Cropster to maintain an appropriate and accurate green coffee inventory.
Place green coffee orders with a minimum three-week lead time.Receive green coffee shipments and store bags in logical, appropriate climate-controlled areas of the building.Pull green coffee from storage as needed for roast fulfillment.RoastingFulfilling all roasting needs on a Diedrich IR-12.
Creating and maintaining a roast schedule based on the needs of all coffee outlets.Roasting within the profiles and parameters set utilizing Cropster for recording data and logging roasts.Regular roaster maintenance and cleaning.Oversee fulfillment of roasted coffee in all coffee outlets within Ithaka Operations, including any web-based or off-site fulfillment.Quality ControlProduction cupping and espresso quality control. Every roast is evaluated using Cropster's roast profiling system. At least one batch per SKU will be evaluated, and any roast that Cropster flags for failing to meet profile benchmarks. It is also recommended that you evaluate coffees randomly using different brew methods.
Perform consistent Quality Control audits of all coffee outlets to ensure product compliance.Secondary DutiesGreen Coffee
Maintain green sample inventory, including physical samples as well as logging measurements and data utilizing Cropster.
RoastingRoasting samples for purchase decisions.
Manage roasting byproducts (chaff, burlap, GrainPro) to maximize reuse or recycling.Quality ControlCupping with the Director of Coffee and / or Thrive Partnership Director for purchasing decisions and QC.
Utilize Cropster to maintain a Quality Control Database of roasted / evaluated samples.OtherKeep an accurate inventory of green coffee, bags, labels, and shipping supplies.
Meet regularly with the Director of Coffee, as well as attend any appropriate meetings.Filling, labeling, and sealing retail bags.Utilizing Shopify or other E-commerce platform Orders and Roast Scheduling Integration.Acting as a position representative of the company during industry functions.Performs other related duties as assigned.Required Skills & Abilities :
Excellent management and supervisory skills.Excellent written and verbal communication skills.Excellent organizational skills and attention to detail.Proficient in using Shopify or other e-commerce platforms.Proficient in Cropster or another roasting platform.Education & Experience :
High school diploma or equivalent required.Bachelor's degree in Business Administration, Hospitality Management, or a related field preferred.Previous experience as a strong leader to effectively manage a team.1 year of professional coffee experience or equivilent is required.Physical Requirements :
Prolonged periods of walking, talking, standing, stooping, bending, reaching, stretching, balancing, pushing, and pulling.Must be able to lift up to 75 pounds at times.An Equal Opportunity Employer
We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.