Director of Specialty Intake

Job Description

Job Description

Come join an exciting and innovative company that puts the “care” back in healthcare!

At KabaFusion, our patients come from all walks of life and so do we. We hire GREAT people, period! Our culture celebrates and supports the differences that make us unique. Here, it doesn’t matter what your role is, your hard work and dedication is not only recognized but celebrated. Join us and find out why this is the place to excel and do your best work.

About Us :

What started as a single pharmacy in 2010 has grown into KabaFusion becoming the largest privately held home infusion company in the country. We have a national network of pharmacies and nursing offices strategically placed to service 40+ states. Couple that with over 30 years of combined experience and it’s no wonder why KabaFusion is the industry leader in home infusion.

JOB SUMMARY :

This position is responsible for overall operations of the Specialty Intake Department by managing the Specialty Intake personnel to ensure all information needed to acquire reimbursement for services is obtained at the start of care and ensures all principles of managing Intake are handled appropriately and in accordance with applicable procedures. Additional dimensions include working with process improvement, budgeting and forecasting, collaborating with revenue cycle management, etc. Ensures company’s goals and objectives are aligned with the organization’s broader mission, vision, and driving strategies.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Oversee the intake process by managing eligibility, authorization, changes in orders, negotiated rates, financial obligation documents and all necessary payor information for all services rendered by the company.
• Protect the assets of the organization through effective internal controls, internal auditing and supervision of Specialty Intake Department operations. Resolve discrepancies, concerns, and irregularities.
• Oversee Managers, Supervisors, Leads, and Intake Representatives, ensuring effective performance through proper training, consistent customer service standards, and quality audits. Responsibilities include monitoring departmental workflow, evaluating service quality across communication channels (telephone, fax, email, and internet), and driving improvements in service delivery and outcomes. Collaborate with third party payer administrators, Operations, Clinical, Managed Care, Sales, and other internal and external stakeholders.
• Provide relevant information to Managed Care and Revenue Cycle Management teams regarding contractrelated issues that may impact revenue and / or billing / collections. Notify appropriate personnel of any changes to contract terms or updates to third-party payer guidelines. Manage and ensure intake processes are compliant with ACHC, URAC, and government rules and regulations.
• Perform management duties including hiring, evaluating, training, development

Other related duties as assigned by manager or designee.

JOB REQUIREMENTS AND QUALIFICATIONS

Education :

Experience

Skills and Competencies :

What we offer :

To learn more about KabaFusion, please visit our careers page : https : / / www.kabafusion.com / careers /

Join us and find out why this is the place to excel and do your best work.