Director of Specialty Pharmacy Services

Job Description

Job Description

Description : ABOUT VISANTE

We are a specialized consulting firm focused on helping health systems accelerate strong financial and operational performance through pharmacy. Our team of professionals bring deep, contemporary expertise and innovation to optimizing all aspects of a fully integrated health system pharmacy program, driving significant value quickly.

Our mission is to transform healthcare through pharmacy, and our vision is to reimagine pharmacy to improve lives.

ABOUT THE POSITION

Visante is seeking a dynamic and experienced Director of Pharmacy to lead our Specialty Pharmacy managed services. This role, under the direction of the Visante leadership team, will be responsible for providing strategic leadership and direction for ambulatory pharmacy services. The Director will oversee all aspects of the specialty pharmacy, including operations, financial management, program development, clinical services, and personnel management, with a strong focus on delivering exceptional patient care and customer service. The Director of Pharmacy will oversee the pharmacy team’s performance and outcomes, adjusting plans and priorities as necessary to address resource and operational challenges effectively. This role requires full oversight of specialty pharmacy services to ensure that both business and clinical objectives are consistently met and exceeded. The Director will also play a key role in enhancing the overall patient experience and driving business growth and development. Decisions will be guided by established policies, procedures, and organizational priorities, with guidance from Visante leadership on high-impact decisions to ensure strategic and operational alignment.

Additionally, this role will partner closely with Infusion Strategy, Revenue Cycle, Medication Access, 340B, and other Visante leadership teams, as well as client committees, leadership, and clinicians, to enhance service delivery and operational effectiveness. This involves implementing quality assurance and improvement programs, managing human resources, ensuring compliance with state, federal, and applicable regulatory and accreditation standards, evaluating operating and capital resource needs, and effectively managing financial productivity and budgeting to ensure effective resource utilization and fiscal responsibility.

The Director will serve as an operational resource and participate in client and Visante strategic discussions on program expansion, payer network inclusion, limited distribution drug access, and contracting strategies. This role is directly accountable for overseeing operations across multiple locations, including pharmacy dispensing and clinical programs, ensuring efficient and effective management.

WORK LOCATION AND TRAVEL

This is an on-site position in the Boston, Massachusetts area with minimal travel.

Requirements : Education

Required : Bachelor's Degree in Pharmacy from an accredited or university.

Preferred : Doctor of Pharmacy (Pharm D), Masters Degree in Healthcare Administration, Business Administration, or a related field

License / Certification

Required : Hold a current and active pharmacist license issued by the state in which they are employed.

Experience

Required : Minimum of 3 years of supervisory experience; Minimum of 3 years of experience leading sales and / or operations in Specialty Pharmacy; Minimum of 3 years of experience managing a Profit and Loss (P&L) budget, including budget development; Proven ability to diagnose and resolve complex issues; Demonstrated experience providing high-quality customer service to internal and external customers, including meeting service quality standards and evaluating customer satisfaction; Proficiency in Office Suite (Word, Excel, PowerPoint)

Skills and Abilities : Strong conflict resolution and team building skills; Proven capability in strategic planning and execution; Ability to oversee and improve clinical and operational processes; Strong verbal and written communication skills, with the ability to convey complex information; Ability to interact effectively with healthcare professionals, patients, and stakeholders; Strong analytical skills to identify problems, develop solutions, and implement changes; Ability to handle complex and high-pressure situations with a solution-oriented approach; Ability to address patient and client concerns effectively and empathetically

Compensation and Benefits : We offer competitive salary and benefits for this full-time salaried role.

Equal Opportunity Statement : Visante is an equal opportunity employer. Visante’s people are its greatest asset and provide the resources that have made the company what it is today. Visante is, therefore, committed to maintaining an environment free of discrimination, harassment, and violence. This means there can be no deference because of age, religion or creed, gender, gender identity or expression, race, color, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by applicable laws and regulations.