Remote Collections Representative

Job Opportunity

Workplace Type : 100% Remote Expected Start Date : November 17, 2025 Shift : Will be between 7am -7pm CST, Monday through Saturday (8 hour shift, 40 hours / week) Qualifications + 2+ years experience in collections / call center + 2+ years experience with inbound phone calls + Comfortable making outbound calls + Strong customer service and communication skills + Familiarity with outbound call center environments Job Description + Analyze processes to improve member experience through critical thinking + Handle inbound / outbound automated and manual calls to secure payments on delinquent accounts + Engage in coaching and feedback sessions to enhance performance + Provide financial solutions and educate members on credit counseling vs. debt settlement + Foster a positive team environment through encouragement and support Pay and Benefits The pay range for this position is $20.00 - $23.00 / hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following : Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off / Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Nov 7, 2025. About TEKsystems : We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.