Restaurant General Manager

Restaurant General Manager

Position Type : Restaurant General Manager Salary Range : Undisclosed

Supervisor's Title : Area Coach (AC) Directly Supervises : Associate General Managers / Shift Managers / Hourly Crew

Basic Purpose and Objectives of the Position :

The Restaurant General Manager (RGM) provides overall leadership and direct supervision of operations in an individual restaurant to ensure that the restaurant meets or exceeds its annual operating plan. Focal points include :

• Driving excellence in customer service
• Maintaining company standards in product and facility specifications
• Supervising food handling procedures and operational processes
• Exercising financial control to meet the restaurant profit margin targets
• Selecting, training, developing and motivating employees

The RGM directly performs hands-on operational work (as necessary) to train employees, responds to customer service needs or otherwise role model appropriate skills and behavior in the restaurant.

Principle Accountabilities :

Success Measures :

Qualifications :

Knowledge and Skill Requirements :

Educational Attainment / Experience Requirements :

Disclaimer :

The list of requirements, duties and responsibilities is not exhaustive but is merely the most accurate list for the current job. The Company reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload or technical development).