Training and Development Specialist V

Overview

Date : Oct 7, 2025

Location : AUSTIN, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey.

Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title : Training and Development Specialist V

Job Title : Training & Dev Specialist V

Agency : Health & Human Services Comm

Department : HHS Provider Finance M / C Admin

Posting Number : 10023

Closing Date : 11 / 06 / 2025

Posting Audience : Internal and External

Occupational Category : Education Training and Library

Salary Group : TEXAS-B-23

Salary Range : $5,098.66 - $8,304.83

Pay Frequency : Monthly

Telework : Eligible for Telework

Travel : Up to 5%

Regular / Temporary : Regular

Full Time / Part Time : Full time

FLSA Exempt / Non-Exempt : Nonexempt

Job Location City : AUSTIN

Job Location Address : 4601 W GUADALUPE ST

Nearest Major Market : Austin

Job Description

This intermediate-level position supports the Provider Finance Department (PFD) by contributing technical, instructional design, and facilitation expertise to strengthen workforce training and development. The role requires solid professional experience, the ability to work independently on assigned projects, and collaboration with team members and program staff. Responsibilities include technical support functions such as Learning Management System (LMS) administration and training requisitions, development of eLearning and instructor-led training content, and facilitation of learning sessions in coordination with assigned program areas.

Essential Job Functions (EJFs)

• Provide Technical and Logistical Support (20%)
• Provide technical support for training operations, which may include LMS administration, troubleshooting, reporting, and analytics.
• Assist with training requisitions, vendor communication, and documentation in alignment with agency policies.
• Perform logistical support duties as assigned to ensure smooth training delivery.
• Develop Training Content (50%)
• Design and develop instructional content, including eLearning modules, instructor-led training guides, and related materials.
• Apply instructional design principles and adult learning practices to produce engaging and accurate training products.
• Collaborate with subject matter experts and Training & Development staff to align content with program needs and standards.
• Facilitate and Coordinate Learning Sessions (25%)
• Facilitate in-person and online training sessions, workshops, and orientations to support employee development.
• Serve as a liaison to assigned program areas by coordinating schedules, gathering feedback, and supporting identified training needs.
• Support onboarding and orientation activities to ensure a positive experience for new employees.
• Other Duties as Assigned (5%)
• Provide backup support for Training & Development team members during absences or periods of high demand.
• Assist with departmental reporting, special projects, and cross-training as directed by leadership.

Knowledge, Skills, And Abilities (KSAs)

Licensure, Requirements, Or Certifications

N / A

Initial Selection Criteria

At least one year of experience developing training materials, facilitating learning sessions, and coordinating training activities. Experience of agency programs, policies, and processes is preferred.

Additional Information

The position is currently eligible to telework up to 3 days per week, but telework schedules may be updated by HHSC telework policies in the future. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

ADA Accommodations

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks And Work Eligibility

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form.

Telework Disclaimer

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

Active Duty, Military, Reservists, Guardsmen, And Veterans : Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position.

J-18808-Ljbffr