Learning & Development Specialist

Who we are :

Farm Credit Bank of Texas is a $40.9 billion wholesale bank that has been financing agriculture and rural America for over 100 years. Headquartered in Austin, Texas, we provide funding and services to rural lending associations in five states, and we are active in the nation's capital markets.

While you may not be familiar with our name, Farm Credit Bank of Texas plays a critical role in supporting the businesses that make it possible for America to maintain access to an affordable and safe food supply, an industry which is one of the most innovative and evolving of our time. And while you help us deliver on our mission, we deliver on our commitment to you as a valued employee by providing competitive compensation, generous health and wellness benefits packages and an attractive workplace located along the bluffs of the Colorado River just minutes west of downtown Austin.

We seek out top talent in their fields, whether it be technology, finance, accounting, credit, human resources, or other administrative functions, and welcome you to join us in our mission to feed the world.

Position Description :

Supports Farm Credit Bank of Texas's Learning and Development initiatives. Manages the coordination of Instructor Led Training to include scheduling, contract negotiation, vendor relationships, and invoicing. Responsible for negotiating vendor, instructor, and course pricing; as well as promotion and feedback analysis of each event. Supports management in the effective delivery of the overall learning and development strategy. Works collaboratively with stakeholders to identify additional training needs and priorities. This position oversees and maintains the Learning Management System (Cornerstone) for the Texas District and has responsibility over compliance training, in close partnership with IT and Legal.

Day-to Day-Duties and Responsibilities :

• Collaborates with subject matter experts to determine learning objectives and identify content requirements.
• Manages the Learning Management System (Cornerstone).
• Aligns learning objectives, content and assessments with business drivers.
• Creates and administers training event feedback mechanisms. Analyzes results and works with leadership to implement changes in curriculum and / or courses as needed.
• Coordinates the implementation of newly developed curriculum with management and internal stakeholders.
• Conducts training classes by presenting role-specific, company-specific, and software applications training classes.
• Utilizes project management skills to define and meet project milestones, communicate issues and risks in a timely manner, manage expectations and deliver results.
• Partners with stakeholders to update and manage content in Cornerstone (LMS). Responsible for configuring and maintaining the registration portion of Cornerstone and responding to any and all inquiries from enrollees and partners.
• Communicates with learners and management on request status and resolution (includes training status, addressing learner questions about training completions and logistics)
• Distributes surveys to capture relevant feedback from trainees.
• Monitors and provides reports on all training programs to FCBT leadership.

What You Bring to the Team :

Our ideal candidate lives within a commutable distance from our office and appreciates the value of hybrid work design.

It's an important role that covers many skills. This position requires :

Bachelor's degree and / or at least four (4) years of experience in organizational training and development with increasing responsibility and experience. Experience should include utilizing adult learning principles, methodologies, and instructional design techniques to develop, implement and deliver training to managers and employees. Experience should also include providing outstanding customer service, project management, and event planning skills. Experience should include a background in working with Learning Management Systems (LMS) with Cornerstone experience required. Cornerstone certification preferred but not required. Experience with Predictive Index is a plus.

Skill Requirements :

Solid working knowledge of Cornerstone and training programs including Articulate. Handles moderately complex issues and problems and refers more complex issues to higher-level staff. Ability to communicate / coordinate effectively with all levels of management as well as with outside vendors; Ability to exercise sound judgment, use discretion and maintain confidentiality. A general degree of creativity and latitude is expected. Ability to work with moderate supervision. Strong oral and written communication as well as effective presentation / facilitation skills. Average to intermediate level in Microsoft Office applications. Possesses analytical thinking and mathematical skills along with proficiency in Excel. Ability to work collaboratively as part of a team. May coach or instruct lower-level colleagues.

Ability to identify appropriate training resources and to solve problems associated with troubleshooting technical systems (LMS). Must possess a high aptitude for self-development, technical preparedness, self-confidence, and ability to deal with complexity. Ability to build relationships across the organization. Ability to convey information to various levels of leadership. Strong ability to multi-task and work cross functionally. Good understanding of the organization's goals and objectives. In-depth, hands-on knowledge of enterprise and desktop applications, including MS Office 365, SharePoint Online and Webex / Teams.

Why Farm Credit Bank of Texas :

In addition to a competitive salary, we offer comprehensive, affordable, and competitive benefit options that are focused on health and wellness, financial security, and achieving a work-life balance :

Important note : We care about your hiring process and take it seriously. A real person will review your applications, meaning response timelines may vary. The interviewing process at Farm Credit Bank of Texas may include phone calls and emails, on-site interviews, and requests for portfolios or demonstrations of work. We can't personally follow-up with each applicant, and we will do our best to create a professional, respectful, and thorough process for candidates with whom we identify as a potential fit.

A / EOE / M / F / D / V

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