Program Manager, Office of Business Integrity

Program Manager, Office of Business Integrity

Together, we're on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It's a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world's leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organization's Essential Medicines List. Today, at least 200 million people around the world take one of our medicines every single day. An amazing number, but we're always looking for new ways to continue making a difference, and new people to make a difference with.

Teva Pharmaceuticals is seeking a motivated and detail-oriented team member to join the Office of Business Integrity (OBI). The OBI is part of Teva's Global Compliance & Ethics Department and serves as an independent, dedicated team charged with objectively and confidentially addressing reports of misconduct that violate Teva's Code of Conduct, values, policies or laws. This includes reports made to the global Teva Integrity Hotline, which the OBI oversees and manages. The Program Manager will serve as the "owner" of all data processed through the OBI to ensure accuracy, integrity and preservation and will assist in ensuring a coordinated and consistent response to all reported cases of misconduct. This position will work with the third-party hotline provider, and manage the hotline infrastructure, ensuring optimal performance of the telephone and web-based reporting mechanisms, and case management system. This position will support and provide reporting, statistics and trending for key stakeholders, which will allow the Company to mitigate risks through proactive initiatives based on the intelligence collected, ultimately helping secure our employee trust and business reputation. This position will report to the Head of the OBI and also provide support as needed to the team of investigators.

How You'll Spend Your Day

• Database case management for reported cases of potential fraud or misconduct received via hotline, telephone, OBI email or other.
• Where possible, follow-up on reports lacking the information or detail needed to make case assessment.
• Assess reports for appropriate categorization of issues are being reported.
• Ensure information within each report is accurately captured in the required fields in the case management system
• Assist in the assignment of investigative responsibilities.
• Coordinate case translation efforts to ensure timely and organized response to complaints received in various languages.
• Track open internal investigations by actively monitoring the investigative database for case due dates and follow-up with assigned investigators.
• Update the case management system with key documents
• Prepare monthly, quarterly or other reports and related reports and presentations as required.
• Manage, track, coordinate and support all locations globally by ensuring they have hotline reporting posters at all sites, with local reporting information and in local languages
• Support OBI awareness campaigns to include development of materials and presentations; conduct awareness and process training as required.
• Other projects and duties as required / assigned.

Your Experience and Qualifications

Any equivalent combination of education, training, and / or experience that fulfills the requirements of the position will be considered.

Enjoy a More Rewarding Choice

We offer a competitive benefits package, including :

The total compensation may also include restricted stock units and discretionary awards, depending on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.