Operations Supervisor

Operations Supervisor

Snapdocs is a rapidly growing company that is disrupting the residential mortgage market, bringing scalable and sophisticated software to a pillar of the US economy that still relies on fax machines and manila envelopes. Today, 20% of real estate transactions are processed through our platform. Our products rely on carefully designed workflows, AI-based automations, and empathetic user experiences to deliver best-in-class customer experiences. We are backed by investors like Sequoia, Y Combinator, and F-Prime.

We are an innovative team. As we expand our product offering to serve more customers in more ways, we need to grow our team with smart, hungry, and curious people. That's where you come in

About the Role

As an Operations Supervisor on our Notary Connect team, you'll lead and develop a high-performing group of operations professionals who support our customers and business partners every day. Your mission is to help your team thrive through strong coaching, thoughtful performance management, and a commitment to professional growth.

This role is perfect for a people-first leader who finds fulfillment in developing others, driving accountability, and creating operational excellence.

What You'll Do

Lead & Develop a High-Performing Team

• Provide daily guidance, support, and motivation to ensure your team delivers exceptional performance.
• Set clear expectations, goals, and development plans for each team member.
• Host regular 1 : 1s focused on connection, mentorship, and career growth.
• Identify and coordinate training opportunities to upskill your team and strengthen engagement.

Drive Performance & Accountability

Recruit, Hire & Train

Foster Collaboration & Communication

Enhance Operational Efficiency

What You'll Bring

Shift

Compensation

Final compensation will be based on location, experience, and qualifications.

At Snapdocs, we believe our differences make us stronger. We're building a team of curious, driven people from all backgrounds who are united by a shared desire to solve meaningful problems and build something that matters. We value trust, autonomy, and the kind of collaboration that brings out the best ideasand the best in each other.

To support our team, we offer a comprehensive & thoughtful benefits package for all full-time employees, which includes :

Please note : Part-time employees are not eligible for benefits at this time

Snapdocs is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

California residents applying for positions at Snapdocs are subject to our candidate privacy policy.