AR / COLLECTIONS Manager

Accounts Receivable Manager

We are seeking an experienced AR Manager who will lead our accounts receivable operations, ensure efficient collection and billing processes, maintain strong customer relationships, and produce accurate aged receivables and reporting. This role will partner with Finance, Credit, and Operations teams and drive process improvements in a high-visibility finance function.

Key Responsibilities

Manage the full AR lifecycle : invoicing / billing, cash application, aging review, collection efforts, credit memos / adjustments.

Monitor and report on AR aging, days sales outstanding (DSO), write-offs, and collection metrics; escalate issues and drive remediation.

Lead / distribute responsibilities among AR staff; coach, mentor, and ensure team meets targets.

Collaborate with Sales, Customer Service and Operations to resolve disputes, identify root causes of late payments and implement process improvements.

Execute month-end and quarter-end close tasks related to receivables : reconciliations, provision for uncollectible accounts, reporting to Finance leadership.

Assist with audit support, documentation of controls, and compliance with accounting policies.

Implement system enhancements, automation initiatives or workflow improvements to increase efficiency, accuracy and cash collections.

Maintain and improve policies for credit, collections and billing in alignment with corporate standards.

Requirements Qualifications

Bachelor's degree in Accounting, Finance or related field required.

5+ years of progressively responsible accounts receivable / credit / collections experience, ideally within a multi-entity or multi-product business.

Proven experience managing a team and metrics in an AR environment.

Strong analytical skills, proficiency in Excel (lookups, pivots, reporting); ERP or billing system experience preferred.

Excellent communication and interpersonal skills able to engage customers, internal stakeholders and senior Finance leadership.

Ability to work in a fast-paced environment, prioritize among competing demands and deliver timely results.

Detail-oriented, process-driven, committed to continuous improvement.