Library Assistant Job at County of Mecklenburg, NC in Matthews

Library Assistant - Matthews

Charlotte Mecklenburg Library

"Follow yourcalling, Find your career."

Please apply by 10 / 09 / 25

Pay rate : $20.00 -$25.68 per hour

CharlotteMecklenburg Library is one of America's leading urban public libraries,serving one of the country's great emerging metropolitan areas in NorthCarolina. Our library system serves a community of approximately one millioncitizens in the city of Charlotte and the towns of Matthews, Pineville, MintHill, Davidson, Cornelius, and Huntersville - all located in MecklenburgCounty. Accessible and welcoming to all, our library celebrates the joy ofreading, fosters learning and growth, connects people to each other and theworld, and inspires individuals with what they can achieve. Through our 20locations, online, and through targeted outreach, we deliver exceptionallibrary services and programs with a mission to create a community of readersand empower individuals with free access to information and the universe ofideas.

Position Summary

TheFull-time Library Assistant delivers a high level of quality library servicesensuring the provision of value-added experiences for all customers andperforms routine tasks in support of the library. This position requires a strongattention to detail in processing multiple items throughout a workday, and theability to work well with a team and independently.

Location : MatthewsLibrary

230Matthews Station Rd

Matthews,NC 28105

Schedule : Full Time Benefit Eligible,

Willbe 40 hoursper week

Thursdays11 : 00am - 8 : 00pm

Mondays,Tuesdays, and Wednesdays, Alternating Fridays and Saturdays 8 : 00am - 5 : 00pm

Essential Functions

Promote the library's collection and services

Perform circulation activities

Provide service desk coverage

Sorts materials to appropriate bins for transfer

Provides research assistance to customers

Utilize integrated library systems software

Assisting customers at several service points

Training and assisting customers on various library policies, procedures, andprocesses

Collaborating with Librarians to deliver programming and outreach services

Assisting with volunteer management

Perform shelving and weeding duties

Reviewing a high volume of returned materials

MinimumQualifications

Experience : Minimumof one year of customer service experience including library or retail.

Education : High School diploma or equivalent

Combinationof relevant education and relevant experience accepted? : Yes

Preferred Qualifications

Knowledgeof integrated library systems software (IE : Polaris)

Bilingual

Knowledge,Skills and Abilities

Knowledgeof

Alpha-numericsorting systems

Variouslibrary systems

Telephoneetiquette

Skills

Technologyadeptness

Excellentinterpersonal and customer service skills

Excellenttime management skills with attention to detail

Abilities

Adaptability : Maintaining effectiveness when experiencing major changes in responsibilitiesor environment; adjusting effectively within new work structures, processes,requirements, or cultures

Communication : Clearly conveying information to individuals or groups

Collaboration : Working effectively and cooperatively with others; establishing and maintaininggood working relationships

Technical / professionalKnowledge and Skills : Having achieved a satisfactory level of technical andprofessional skill or knowledge in position-related areas; keeping up withcurrent developments and trends in areas of expertise

WorkStandards : Setting high standards of performance for self; assumingresponsibility and accountability for successfully completing assignments ortasks; self-imposing standards of excellence

Computer Skills

Proficientin various computer applications including Microsoft Office Suite

Familiar with Microsoft Teams

Work Environment

Works in an office setting with moderate noise

Schedules will include some nights and weekends

Shared workspace with multiple staff members

Selection

This classification has been identified as having a role in the development ofADA compliant technologies and for which the incumbent agrees to follow Countypolicies to the best of their abilities in order to meet these obligations. No

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform,with or without reasonable accommodation, each essential functionsatisfactorily. Reasonable accommodations may be made to help enable qualifiedindividuals with disabilities to perform the essential functions.

Disclaimer Statement

This is not intended to be an all-inclusive list of job-relatedresponsibilities, duties, skills, requirements or working conditions. Otherduties may be assigned based on business need and the supervisor's request.Mecklenburg County reserves the right to revise the job description at anytime. Designated positions may be required to assist in emergency and / ordisaster situations.