Customer Support Specialist

Job Description

Job Description

Hiring Customer Support Representatives for a large transportation team! Must work onsite in Tempe, AZ. If interested, please apply directly.

Job Description : As a Transportation Coordinator, you will play a crucial role in supporting thousands of drivers across the country. You will utilize two-way audio / video communication to verify identities and specifications on trucks, coordinating and providing updates on daily activities at warehouses, facilities, and distribution centers. This position demands extreme attention to detail, the ability to work in a fast-paced environment, and a high sense of urgency. You will be engaging with approximately 200 drivers daily, making excellent and clear communication essential.

Responsibilities :

• Coordinate and communicate with drivers to ensure smooth arrival, loading, unloading, and departure at facilities.
• Provide updates and verify truck specifications using audio / video communication.
• Assist gate operations to allow onsite associates to focus on daily tasks.
• Manage communication with approximately 200 drivers per day.

Qualifications :

Work Environment : The position is on-site , five days a week in Tempe, AZ, with training from Monday to Friday, 8 : 00 am to 4 : 30 pm, for three weeks. The first day of training will be from 9 : 00 am to 5 : 30 pm. Post-training schedule will be Sunday to Tuesday, 9 : 00 am to 5 : 30 pm, with Wednesday and Thursday off. Mandatory overtime is expected during peak seasons from October to January, involving a sixth workday and 10-hour shifts.

Pay and Benefits

The pay range for this position is $21.00 - $21.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

Workplace Type

This is a fully onsite position in Tempe,AZ.

Application Deadline

This position is anticipated to close on Oct 31, 2025.

About Aston Carter :

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.