Luxury Automotive Service Advisor Apprentice

Job Description

Job Description

Job Title :  Service Advisor Apprentice

Location :  Lincoln of Ramsey – 66 RT 17 North Ramsey, NJ

Job Type :  Full-Time

Compensation : Starting at $18 / hour + ( varies with experience)

Schedule :  Monday to Friday, rotating weekends

Job Description

Lincoln of Ramsey is seeking a client-focused, detail-oriented, and motivated individual to join our team as a  Service Advisor Apprentice . This is an excellent opportunity for someone looking to build a long-term career in the luxury automotive service industry.

Have experienced in a dealership, worked in BDC, sales, Service or other roles in the dealership and want to elevate yourself to the next level. Our apprenticeship offers a structured pathway for professional growth, with the ultimate goal of transitioning into a full-time Service Advisor  role as our business continues to expand.

We take pride in delivering an award-winning service experience and are committed to developing team members who share our dedication to excellence.

Responsibilities

• Assist Service Advisors in client interactions, repair order preparation, and service updates
• Support the Service Manager with operational tracking and reporting
• Coordinate vehicle logistics and loaner vehicle preparation with the Valet Team
• Ensure every client receives a refined and seamless experience
• Learn and implement the core fundamentals of our luxury service approach

Qualifications

Previous customer service experience preferred (automotive industry experience a plus)

Excellent verbal and written communication skills

Strong organizational skills and attention to detail

Professional appearance and demeanor

A positive, team-oriented attitude and willingness to learn

Professional Expectations

Maintain a courteous and professional demeanor

Complete tasks accurately and on time

Demonstrate initiative and adaptability

Uphold dealership standards and contribute to team goals

Career Growth & Development

This entry-level role is designed to evolve into a full-time Service Advisor position. Performance will be evaluated on :

Mastery of Lincoln systems and service processes

Client communication effectiveness and resolution handling

Accuracy and thoroughness in repair documentation

Alignment with team and dealership culture

Benefits

Competitive pay starting at $18 / hour (based on experience)

Paid vacation

Medical benefits

401(k) retirement plan

Supportive, team-oriented work environment

Job Type : Full-time

Benefits :

401(k)

Dental insurance

Health insurance

Life insurance

Vision insurance

Work Days :

Monday to Friday

Rotating weekends

Weekends as needed

Work Location : In person