Office Manager / MSP Operations Specialist

Job Description

Are you the person at your MSP who makes everything run smoothly—billing, operations, reporting, keeping the team on track—and still finds ways to improve the process? If so, this opportunity could be your next step.

I’m recruiting on behalf of a growing Managed Service Provider (MSP) that supports small businesses in the Greater Philadelphia and Atlanta markets. They’re scaling quickly and need a hands-on operations professional to be the backbone of their business.

This isn’t just an “order taker” role. They want someone who :

• Comes directly from a small MSP environment
• Knows Autotask PSA, QuickBooks, and ConnectBooster inside and out
• Doesn’t just do tasks , but understands how things work and solves problems
• Thrives on structure, organization, and process improvement

What You’ll Do :

Why This Role Stands Out :

If you’ve got 3–5+ years of MSP operations / office management experience and you’re ready to step into a role where your problem-solving mindset truly makes an impact, I’d love to connect.

Apply today or message me directly to learn more.