Overview
This position is full-time working 40 hours a week, weekdays, day shift with working evenings and weekends (as needed for conferences and events).
Position is exempt and salaried role with full-time benefits
We are looking for candidates with the following requirements :
- Master's Degree or higher education in any field
- Healthcare experience a plus
- Press Graney experience a plus
- Leadership experience
- Leading Patient / Customer exeperience a plus
- Must have an Valid Ohio driver's license with proof of auto insurance as required by hospital policy.
Provides oversight and strategic leadership that enhances and creates excellent experiences for patients and families.
Responsibilities
Develops, leads, and manages initiatives designed to evaluate and improve the patient and family experience. Leads a multidisciplinary team to determine areas of need and strength and establish goals and strategies.
Develops and implements staff training for areas of responsibility. Develops and manages benchmarks and measures key indicators of the patient and family experience.
Supports the development, implementation, and coordination of programs and services that promote positive experiences. Leads project management and programmatic initiatives.
Oversees the operation and maintenance of the patient and family experience services. Collaborates and consults with medical, operational, and customer teams at all levels, to ensure positive patient and family experience.
Develops and monitors budgets for areas of responsibility.
Qualifications
Education Requirement :
MBA, MBOE, Master's Health Science Administration, Masters in Nursing, or evidence of equivalent advanced course work in healthcare administration, required.
Licensure Requirement : Valid Ohio driver's license and proof of auto insurance as required by hospital policy.
Must pass motor vehicle background inspection, insurance eligibility, driving qualifications, and training set forth by Nationwide Children's Hospital and maintain qualification of insurance guidelines.
Skills :
Interpersonal skills to interact effectively with patients, families, physicians, and other hospital department personnel.
Analytical ability necessary to develop sound policies, procedures, and budgets for assigned units. Keeps abreast of developments and trends in areas of responsibility.
The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification.
It is not to be construed as an exhaustive list of duties performed by the individual so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under his / her supervision.
EOE M / F / Disability / Vet
Options
Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed
Need help finding the right job?
We can recommend jobs specifically for you!
Software Powered by iCIMS
Director of Loss Mitigation (Commercial & Consumer)
The Director of Loss Mitigation is responsible for the Credit administration of Northwest's criticized and classified assets, Classified Asset review and impairment analysis, as well as oversight of the Bank's retail and commercial collections activities. Member of Senior Management Team with the re...
Director of Financial Reporting & Analytics
The Director of Financial Reporting & Analytics will help the CFO lead Taft's financial systems and business intelligence team in the development of effective tools, metrics and other reporting in support of attorney practice development, firm strategic initiatives and internal finance department ne...
Lead Electrical Engineer - Electric Vehicle Charging - Overland Park, Ks (hybrid) Job Details | Black & Veatch Family Of Compan
Our comprehensive benefits portfolio is a key component of this commitment and offers an array of health care benefits including but not limited to medical, dental and vision insurances along with disability and a robust wellness program. We put them at the center of everything we do and empower the...
Director, Accounting & Finance - Office of Health Sciences
The Director of Accounting & Finance, College of Medicine and Office of Health Sciences leads and oversees the general accounting and financial operations and procurement team providing monthly financial reporting, general ledger system support, capital expenditure and fixed asset management and fin...
Substation Design Electrical Engineer 4 - College Station, Tx (hybrid) Job Details | Black & Veatch Family Of Companies
Continues to learn, remains current and applies independent knowledge and interpretation about departmental design guides, standards, systems, applicable engineering codes and Black and Veatch policies and procedures relative to assigned tasks. Our comprehensive benefits portfolio is a key component...
Director of Advocacy and Stakeholder Communications
The Director of Advocacy and Stakeholder Communications will be responsible for developing and implementing comprehensive communication strategies with a primary focus on engaging donor audiences and advocating with public stakeholders for the YMCA of Central Ohio, as an integral component of the or...
Lead Electrical Engineer - Substation Design (us Hybrid) Job Details | Black & Veatch Family Of Companies
Continues to learn, remains current and applies independent knowledge and interpretation about departmental design guides, standards, systems, applicable engineering codes and Black and Veatch policies and procedures relative to assigned tasks. Our comprehensive benefits portfolio is a key component...
Director of Aftermarket Strategy
This includes researching and analyzing which channels best serve each brands customers and how to maximize sales and profits for each brand in each channel while maintaining and building brand equity. Their marine brands provide their customers like manufacturers, retail centers, dealers, consumers...
Director of Loss Mitigation (Commercial & Consumer)
The Director of Loss Mitigation is responsible for the Credit administration of Northwest's criticized and classified assets, Classified Asset review and impairment analysis, as well as oversight of the Bank's retail and commercial collections activities. Member of Senior Management Team with the re...
Director of Policy & Regulatory Affairs | Eastern US, REMOTE |$165k - $175k base + bonus
In this role, you'll be at the forefront of crafting and championing policy stances in key PJM states, spearheading the development of state filings, and closely monitoring the ever-evolving landscape of state and federal clean energy incentives and RFP programs. The Senior Manager/Director of Polic...