NCDOT - Technical Specialist, Construction

The North Carolina Department of Transportation (NCDOT) is seeking a Technical Specialist contractor for a 12-month engagement for the Engineering Application Services Department as an ECM Solution Designer.

• The candidate must current reside in North Carolina.
• Position is remote with minimal in-person engagement if the candidate is local to the Raleigh area.

MANAGER NOTES :

This is a SharePoint Technical Specialist position responsible for Design, Quality Assurance, and Business Analysis. There will not be any coding or SharePoint Administration work performed by the candidate in this position.

Description :

The North Carolina Department of Transportation (NCDOT) is seeking a Technical Specialist contractor for a 12-month engagement for the Engineering Application Services Department as an ECM Solution Designer. This person will be responsible for designing web application solutions in support of NCDOT's Construction and Materials and Tests business processes that are valuable to the transportation lifecycle. This individual will define and prioritize SharePoint and web based projects delivering content management and business process support on behalf of these business units, breaking down the design into work items, tracking status, managing communication and dependencies. This individual will also perform quality assurance testing, coordinate test validation and rollout for these projects, ensuring customers are informed & trained, sufficient help & training materials are created and delivered, and that operational support is arranged. This individual should have experience with standard business analysis processes, quality assurance testing as well as experience with business process transformation. The individual must be knowledgeable and experienced with project management, product ownership and the system development life cycle. This individual must have proven SharePoint experience with designing custom Microsoft SharePoint lists, libraries & content types.

Design SharePoint and web-based solutions to support Construction and Materials and Tests business processes that are valuable to the transportation lifecycle

Break down design into clearly defined, manageable work items for the development team

Prioritize and track progress on work items and deliverables

Ensure work items and deliverables are scheduled, completed, and delivered to the clients on time and with high quality & excellent, usable documentation.

Document the program and project deliverables as assigned

Coordinate with clients to implement re-engineered business processes

Test SharePoint and web-based content management deliverables as required to support the re-engineered business processes

Draft and deliver training materials for changed business processes and IT applications

Consult with clients to prototype, refine, test, and debug applications and processes to meet needs

Provide quality control for program and project deliverables

Required / Desired Skills

Skill

Required / Desired

Amount

of Experience

Experience as a Business Analyst

Required

Years

Experience as a SharePoint Business Analyst

Required

Years

SharePoint design experience with Microsoft SharePoint lists, libraries, and content types

Required

Years

Designing and testing SharePoint and web-based content management solutions

Required

Years

Strong and analytical conceptual skills

Required

Years

Strong written and verbal communication skills, including ability to explain business processes to IT users and IT applications to business users

Required

Years

Excellent organizational and presentation skills

Required

Years

Microsoft Suite experience (e.g., Outlook, Word, Excel, PowerPoint, Teams)

Required

Years

Proven experience evaluating business processes and re-engineering

Required

Years

Proven experience writing clear and concise technical training materials and user documentation

Required

Years

Working knowledge of application development life cycle

Required

Years

Understanding of NCDOT transportation life cycle business processes

Highly desired

Years

Extensive experience with Microsoft SharePoint as a designer

Desired

Years

Experience with SCRUM / Agile development methodology

Desired

Years

Experience with Team Foundation Server (TFS) or Azure DevOps

Desired

Years