Systems Engineer

Location : Columbus, Ohio

Regular Hours : 40 / week, M-F, 8am-5pm EST

Pay Range : $70,000-$90,000 Annual Salary

Employment Type : Full-time, Exempt

Supervisory Role : No

Who We Are

At Astute Technology Management , we're more than just an IT services provider-we're a team of passionate professionals committed to helping small and mid-sized businesses thrive. Based in Central Ohio and growing across the Eastern U.S., we deliver smart, reliable IT solutions-from cybersecurity and network management to outsourced support. Our clients count on us because we're responsive, resourceful, and genuinely invested in their success.

Position Overview

As a Systems Engineer, you'll be a trusted resource for our technical team and our clients. You'll serve as the escalation point for Level I and Level II technicians, helping resolve complex issues and ensuring our clients' systems run smoothly and securely. You'll work independently and collaboratively, always with a focus on clear communication, accountability, and a cybersecurity-first mindset.

Key Responsibilities

Support & Troubleshooting :

• Be the go-to expert for advanced network and server issues, providing guidance and solutions for both clients and teammates.
• Respond to support calls and emails, keeping clients informed and empowered throughout the process.
• Troubleshoot and resolve hardware, software, network, and wireless issues across a variety of environments.

Project Work :

Technical Excellence :

Collaboration & Documentation :

Help Desk Partnership :

Qualifications

Physical Demands

This role involves regular communication, occasional lifting (up to 50 pounds), and the ability to move throughout client sites. We value accessibility and will provide reasonable accommodations to support all team members.

Benefits

Why Astute?

We're committed to your growth and well-being. You'll join a team that values your expertise, encourages learning, and celebrates success. If you're ready to make a difference for our clients and your colleagues, we'd love to meet you.

Ready to join a team that values your growth and puts clients first? Apply today and help us deliver exceptional IT service across the region.