Senior Account Manager

Job Description

Job Description

This position is a part of the bargaining unit.

Reports to : Vice President, Client Strategy

Location : Preference for New York City / Washington, DC / Philadelphia, PA

• Occasional in-person work and travel required

Senior Account Manager is a key support role within our Client Service Department, designed for someone with strong online fundraising and / or digital persuasion knowledge and cross-platform digital strategy. This role is a great fit for someone who is ready to grow into full account ownership.

You’ll work closely with senior leadership to help manage day-to-day coordination, client communications, and project tracking across a small portfolio of accounts. You’ll learn our client service standards and SOPs inside and out, supporting the department on projects while developing the skills to lead accounts independently over time.

This is a great fit for someone who’s been in a leading digital strategy role at an organization or on a campaign — and is ready to learn the ropes of client-facing account management.

Job Responsibilities

Client Leadership

Internal Team Leadership

Program Management

Departmental Support

Requirements

Travel Requirements :

This role requires occasional domestic travel, approximately 2-3 times per quarter, for in-person client meetings, networking opportunities, and industry events.

Benefits

We are committed to building a diverse and passionate team. We encourage creative-minded individuals with a strong technical aptitude to apply for this position. Women, people of color, and LGBTQ+ individuals are encouraged to apply. Our firm is values-driven. We are intentional with the decidedly left-of-center clients we work with— and we strive to make our work environment and benefits reflect that, including salary transparency, healthy work-life balance, and consistent employee feedback and communication. We’re happy to talk more about our company culture with prospective applicants.