Freight Dispatcher
Who We Are
Harte Hanks (NASDAQ : HHS) is a leading global customer experience company whose mission is to partner with clients to provide them with CX strategy, data-driven analytics and actionable insights combined with seamless program execution to better understand, attract, and engage their customers.
Using its unparalleled resources and award-winning talent in the areas of Customer Care, Fulfillment and Logistics, and Marketing Services, Harte Hanks has a proven track record of driving results for some of the world's premier brands.
Position Overview
Responsible for finding and ensuring equipment and driver availability, using them to the maximum efficiency by monitoring freight movement, communicating with drivers, and all other departments and parties connected with freight movement.
Key Responsibilities
- Intermediate computer and Internet skills.
- Strong numeric skills.
- Excellent geographic knowledge.
- Excellent communication skills, both written and spoken, with dispatchers, truck drivers, and co-workers, including clarity of thought and explanation.
- Strong follow-up skills.
- Self-motivational personality with exceptional attendance and punctuality.
- Excellent customer service orientation.
- Ability to multi-task and work in a fast-paced high pressured environment.
- Ability to work with detailed information.
- Ability to work in an ever-changing environment with ongoing interruptions.
- Ability to perform job duties with a sense of urgency.
- Problem-solving ability
Requirements
- High school diploma; college degree a plus
- 3-5 years experience as a freight dispatcher
What We Offer
- Group Health and Wellness (Medical, Dental, and Vision)
- Health Savings Account (HSA)
- Educational Assistance
- Voluntary plans, including critical illness, accident, and hospitalization
- 401k plan with Company Match and Roth contributions Immediate vesting
- Pet Insurance, free legal services, employee discount programs, and more .
Equal Opportunity Employer / M / F / H / V
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