Claims Assistant I

Claims Assistant I

Job Locations

US-GA-Alpharetta | US-TX-Dallas | US-FL-Boca Raton

Requisition ID

JR1004669

Category

Operations - Claims Support

Position Type

Regular Full-Time

Overview

When new in the role, over the first 6-12 months, the Claim Assistant I is learning all aspects of the LOB Claims support. The Claim Assistant I will provide assistance to Claim Adjusters by performing a variety of support services. The position has frequent oversight by the supervisor to support the Claim Assistant I. The Claim Assistant I maintains a solid understanding of AmTrust's mission, vision, and values. Upholds the standards of the AmTrust and Claims organization.

• This role will be hybrid out of our Alplaretta, GA, Dallas, TX, or Boca Raton, FL office

Responsibilities

1. With coaching and oversight from Supervisor :

2. Whether directly or indirectly interacting with customers, ensures quality and timely service is provided to all.

3. Develop some critical thinking and decision-making skills to gather, assess, analyze, question, verify, interpret and understand key or root issues.

4. Demonstrates ability to learn technical processes and learn from mistakes in order to deliver a quality product to stakeholders and business partners.

5. Perform tasks as assigned with an acceptable error rate.

6. Establishes and maintains effective relationships with customers, gains their respect and trust.

7. Adhere to any compliance changes as directed by your supervisor.

8. Keeps current with market trends and demands.

9. Performs other functionally related duties as assigned.

10. May be required to work overtime as assigned.

This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position.

Qualifications

Required :

Preferred :

The expected salary range for this role is $17.00 / hr. - $21.50 / hr.

Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations."

What We Offer

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include : Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.

Connect With Us!

Not ready to apply? Connect with us for general consideration.