Call Center Agent - Days B

Call Center Agent

Position : Call Center Agent (In-Office, Day Shift B Schedule) Location : Lenexa, KS Pay : $16.50 Schedule : 5 : 00 AM - 5 : 00 PM Thursday, Friday, Saturday; alternate Wednesday

Company Overview : Hallcon is a leading mobility and infrastructure services provider, delivering comprehensive transportation solutions for a diverse range of clientsincluding railroads, tech companies, hospitals, airports, universities, and public transit agencies. Our services span multi-modal transportation operations, EV infrastructure, data and analytics, vehicle maintenance, and rider experience insights.

About the Role : We're seeking a reliable, detail-oriented Call Center Agent to support critical rail personnel transportation operations. This is a fast-paced, in-office position ideal for someone who thrives in a structured environment, enjoys solving problems, and wants to make a real impact in the transportation industry.

What You'll Do :

• Coordinate and ensure timely coverage of driver trips
• Monitor trip accuracy and provide support where needed
• Escalate issues to field operations or customers when appropriate
• Maintain up-to-date and accurate records in our internal systems
• Communicate professionally with field management and other team members
• Take on additional tasks as assigned

Why You'll Love Working Here :

What We're Looking For :

We offer competitive compensation, comprehensive benefits, exceptional growth potential and stability, all within a casual and professional work environment.