People Operations Specialist

Summary The People Operations Specialist is a vital partner in managing the employee lifecycle, from the interview stages to offboarding.

This role is responsible for ensuring a seamless, compliant, and positive experience for all employees throughout their journey.

The ideal candidate is a highly organized, detail-oriented, and proactive individual with exceptional communication skills and a deep commitment to supporting a positive and effective work environment. This hybrid position is based at our Bethesda, MD headquarters office​.

Responsibilities Collaborate with the Talent Acquisition team to schedule interviews, prepare offer letters, and coordinate background checks and reference checks.

Conduct virtual and in-person new hire orientations and serve as the main point of contact for new employees.

Ensure all new hire paperwork, including I-9 documentation, is completed accurately and on time.

Partner with the HR team to create new electronic employee files and ensure all new hire data is accurately entered into ADP WorkforceNow.

Process all employee changes, including promotions, transfers, and title changes, ensuring data is accurate and up-to-date in the HRIS.

Maintain and audit employee personnel files to ensure compliance with company policies and legal requirements.

Generate and analyze reports related to employee data, turnover, and other key HR metrics.

Coordinate and manage the employee offboarding process, including scheduling exit interviews, processing final pay, and ensuring the timely return of company property.

Prepare and process all separation-related paperwork, including benefit information.

Communicate effectively with departing employees and internal departments to ensure a smooth and respectful transition.

Qualifications Bachelor’s degree in Business Administration, Communications, Human Resources, or related field (or equivalent experience). 4+ years in a dynamic administrative or operational support role.

Ability to manage multiple workstreams and maintain attention to detail in a fast-paced environment, ensuring operational deadlines and project milestones are met without compromising quality.

Tech-savvy with mastery of Google Workspace; familiarity with ATSs, ERPs, or CRMs.

Experience with Project Management tools (e.g., Asana, Monday.com) and collaboration platforms (Teams, Slack, Zoom); comfort using AI tools for efficiency.

Proven success in managing complex schedules and logistics, including stakeholder calendars, large-scale meetings, customer workshops, and / or new hire setups.

Exceptional written and verbal communication skills, capable of acting as the primary point of contact for stakeholders, facilitating cross-departmental alignment, and drafting high-level correspondence on behalf of leadership.

Unquestionable integrity with the ability to maintain strict confidentiality regarding sensitive corporate strategy, personnel changes, legal matters, and financial information.

The compensation package for this full-time position includes a base salary range of $62,000 - $72,000.

Individual compensation packages are based on job-related skills, experience, qualifications, work location, training, and market conditions.

In addition to cash compensation (base salary and, where applicable, incentive or overtime pay), Brivonians enjoy a robust benefits and perks package tailored to their work location.

Learn more at www.brivo.com / about / careers.

About Us Brivo Systems LLC created the cloud-based access control and smart spaces technology category over 20 years ago and remains the global leader serving commercial real estate, multifamily residential, and large distributed enterprises.

The company’s comprehensive product ecosystem and open API provide businesses with powerful digital tools to increase security automation, elevate employee and tenant experience, and improve the safety of all people and assets in the built environment.

Brivo’s building access platform is now the digital foundation for the world's largest collection of customer facilities, protecting over 600 million square feet across 60+ countries.

Brivo is privately held and headquartered in Bethesda, Maryland, USA.

Learn more at www.Brivo.com.

Brivo is an Equal Opportunity / Affirmative Action Employer committed to providing an inclusive work environment.

If you require reasonable accommodations during the application or interview process, please contact jobs@brivo.com.

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