A company is looking for a Franchise Support Specialist to assist franchise owners and coordinate support across various teams.
Key Responsibilities
Act as the main point of contact for franchise owners, fostering trust and rapport
Coordinate requests with internal marketing, training, and tech teams
Contribute to projects related to training programs, marketing reviews, and process improvements
Required Qualifications
4+ years of experience in client service or customer success (preferred but not required)
Friendly and empathetic demeanor with an interest in marketing
Natural leadership qualities with a desire for professional and personal growth
Ability to learn quickly and stay organized
Persistent in completing tasks effectively
Support Specialist • Alpharetta, Georgia, United States