Field Service Engineer I

Unite Private Networks (UPN) is searching for a dynamic and experienced Field Service Engineer I to work within our San Antonio, TX market.

The manager may consider other levels for this role based on their discretion.

Role Overview :

The Field Service Engineer I is responsible for the day-to-day activities of the network, including but not limited to equipment installation & commissioning, circuit / node turn-up & testing, customer premise equipment, (Ethernet Network Interface Devices, Routers, Data Switches, premise Firewalls, IAD’s, Hosted phones, ONT’s, preventive maintenance, and testing / troubleshooting associated with transport infrastructure, switching infrastructure and IP / Data networks.

Field Operations personnel will perform on call duties as required. The FSE will interact with internal and external customers, service technicians, technical support personnel and other telecom professionals.

Required Qualifications :

• Minimum of 1 year of Telecommunications experience.
• Minimum of 1 year working with data or Telecom equipment (ex.- Cisco, Ciena, etc.).

Preferred Qualifications :

• Associate degree or technical field (industry related) preferred, and / or a combination of job-related experience.
• Structured cabling experience.
• Cisco and / or Ciena equipment experience preferred.
• AC / DC core fundamentals; good driving record; Office 365 suite.
• Understanding and use of engineering documents.
• Able to understand and operate advanced industry test sets, DS1-100G, OTDR and fiber scopes.
• Knowledgeable and skilled with DC power to support tertiary power applications.
• Work independently with limited supervision.

About United Private Networks (UPN) :

Unite Private Networks (UPN) provides fiber-optic communications infrastructure services to schools, governments, carriers, data centers, hospitals, and enterprise business customers.

Service offerings include dark and lit fiber, private line, optical Ethernet, Internet access, FiberVoice, DDoS Protection, SD-WAN, and other customized solutions.

UPN currently serves over 300 communities across 21 states, with 12,000 fiber route miles and 9,500 end customer sites. UPN is also one of the largest providers of fiber WAN services to K-12 school districts in the U.

S, serving more than 250 school districts, connecting nearly 2 million students. Headquartered in the Kansas City, MO metro area, UPN has been providing customer-focuse communications solutions since 1998.

Benefits Overview :

Unite Private Networks (UPN) offers a very robust benefits package to our full-time employees, some of which include :

• dental, vision insurance
• insurance
• match
• and gym reimbursements
• paid holidays, floating holidays
• days, parental leave

Salary is commensurate upon education and experience. Qualified candidates interested in this opportunity should submit their cover letter and resume.

UPN is an Equal Employment Opportunity Employer.