IT Support Internship

IT Support Internship

Hi there! We're WebFX, a full-service digital marketing agency based in the US. We've been 9x named the Best Place To Work in Pennsylvania, and we'd love to meet you! We are a fast-growing company that has doubled in size over the past 5 years, with talented team members now based around the globe (and representing 18+ different countries!). While we are growing at a rapid rate, we are committed to growing strategically and sustainably, and that starts with growing our team of the #BestCoworkers - thats where you come in!

We're looking for people to join our mission to provide world-class digital marketing solutions to mid-size businesses around the world. We are passionate about what we do, were committed to driving business growth for our clients, and were on the hunt for people just like you, who take pride in their work and want to be part of a company that does too.

You Might Be a Great Fit For This Internship if You Have

A Bachelors Degree (either in-progress or completed)

Past interns have majored in Information Science, Information Technology, Management Information Systems or other related fields

GPA above 3.4

A Few Related Skills and Experiences

Customer service experience in any industry

Outstanding written and verbal communication skills

Experience in tech support or IT Help Desk-related work

Solid understanding of Windows OS

Solid understanding of Mac OS

Basic familiarity with the latest business office technologies

Eagerness to learn and be trained!

Any of these Signature FXer Traits!

You have an interest in the web and stay up-to-date on new and developing technologies

Youre comfortable working both independently and as part of a team

You have an eye for detail and dedication to high-quality work

You are a professional, dependable, and independent worker with a strong work ethic

Youre self-motivated, thrive on challenges, and enjoy getting things done

You are a proactive, creative problem-solver who faces challenges with a can-do mindset

You possess excellent time management skills

You work with a sense of urgency and can consistently meet deadlines

You are a lifelong learner who loves to grow and stretch outside of your comfort zone, and are always looking to improve your skills

If any of these sound like you, then we want to hear from you! We are committed to growing 1% better everyday, and we believe working at WebFX could quite possibly make your life 1(00)% better - after all, you would be surrounded by the #BestCoworkersinPA!

In This Internship, Youll Get To

• Provide technical support for incoming queries related to computer systems, software, and hardware
• Install, modify, and repair computer hardware and software
• Run diagnostic programs to identify and resolve problems
• Maintain the performance of computer systems
• Install and configure new Windows and Mac workstations
• Create new accounts for incoming team-members
• Support online software configuration and answer team member questions

A Few Extra Details!

What Youll Get From Us!

Opportunities to Learn and Train With Our Team!

Compensation

$17-$18 / hour

Why Choose WebFX?

Check out our culture on social media :

Instagram

Twitter

Facebook

We have a multi-step interview process, where we focus on giving both our candidates, and ourselves, opportunities to get to know each other a bit better. While our process may be more thorough and perhaps longer than other interview processes that you've been a part of, our goal is to work together with our candidates to find a mutually beneficial fit, where a candidate is a great addition to the FXFamily, and WebFX is the right fit for their career goals. Interested in joining the FXFamily? You should definitely apply now!

WebFX is an Equal Opportunity Employer, committed to providing and fostering an inclusive environment where all people, including women, minorities, LGBTQ+ and other underrepresented groups are supported, respected, and encouraged to excel within STEM careers. Our goal as an organization is to empower our team to achieve their personal best, bring people together, and provide equal opportunity to do so regardless of race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. You can learn more on our website here!

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