Part Time IT Support SpecialistSkyePoint Decisions, Inc. • Sterling, VA, US
Part Time IT Support Specialist
SkyePoint Decisions, Inc. • Sterling, VA, US
9 days ago
Job type
- Part-time
Job descriptionAssist in implementing and monitoring cybersecurity controls aligned with NIST SP 800-171. Train users on secure practices and help enforce IT security policies. New Device Setup : Configure and deploy laptops and other hardware for new hires and replacements. New Hire IT Orientation : Provide onboarding support, including walkthroughs of systems, tools, and IT policies. Asset Management : Track and manage IT inventory, including laptops, peripherals, and other technology assets. Lifecycle Management : Monitor and maintain the hardware refresh schedule to ensure timely upgrades and replacements. System Maintenance : Keep spare and unassigned machines up to date with patches, security updates, and software configurations. Workstation Setup : Prepare workspaces for new hires at the corporate office, ensuring all equipment is functional and properly connected. Remote Support Logistics : Coordinate shipping and setup of laptops for remote employees, including pre-configuration and tracking. Deskside Support : Provide in-person troubleshooting and technical assistance on Mondays and Tuesdays while the team is in-office. Conference Room Support : Set up and maintain equipment for meetings, including cameras, remotes, and connectivity to MS Teams. Technology Readiness : Ensure all meeting room technology is operational—fresh batteries in remotes, functional cameras, and stable network connections. Equipment Decommissioning Prepare retired equipment for disposal in accordance with company and environmental standards. Network Infrastructure Maintenance Support and maintain the corporate firewall, including updates and configuration changes. High school diploma or equivalent required; associate degree or higher in IT or related field preferred. Proven experience in IT support, help desk, or desktop support roles. Experience providing deskside support in a corporate environment. Proficiency in setting up and configuring Windows machines. Hands-on experience in supporting systems within a CMMC-compliant environment. Familiarity with Microsoft Teams and other conferencing platforms. Experience with asset tracking and lifecycle management of IT equipment. Knowledge of patch management and system updates. Basic understanding of networking concepts, including Wi-Fi systems and firewalls. Ability to perform DoD-certified data wipes and prepare equipment for secure disposal. Ability to manage shipping logistics for remote employee equipment. Skilled in setting up and maintaining conference room technology and equipment. Strong troubleshooting skills for hardware, software, and connectivity issues. Excellent communication and interpersonal skills. Strong organizational skills and attention to detail. Ability to work independently and manage time effectively. Flexibility to work outside standard hours when needed for critical updates or projects. U.S. Citizenship is required. Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional) are a plus. Great Benefits : Several insurance options including HMO and High Deductible plans with Health Savings Accounts, Flex Spending Accounts, Full Dental Plans, ST / LT Disability, Life Insurance, floating federal holiday options, and 401k matched. Certificate Incentive Program : To promote professional development, we recognize and reward employees who obtain new certifications aligned with business needs. Flexible Work Environment. Salary Range : TBD Competitive salary, PTO, floating federal holiday options. Several insurance options including HMO and High Deductible plans with Health Savings Accounts (HSAs), Flex Spending Accounts (FSAs), Full Dental Plans, Vision, ST / LT Disability, Life Insurance, and 401k matched. Incentive compensation bonus plan may be available.
Join to apply for the Part Time IT Support Specialist role at SkyePoint Decisions, Inc.
SkyePoint Decisions is a leading Cybersecurity Architecture and Engineering, Critical Infrastructure and Operations, and Applications Development and Maintenance IT service provider headquartered in Dulles, Virginia with operations across the U.S. We provide innovative enterprise-wide solutions as well as targeted services addressing the complex challenges faced by our federal government clients. We combine technical expertise, mission awareness, and an empowered workforce to produce meaningful results.
Responsibilities
- Security
Maintain and troubleshoot systems in accordance with CMMC requirements.
Perform DoD-certified data wipes on decommissioned laptop hard drives.
Monitor and maintain the corporate mesh Wi-Fi system.
Required Qualifications
Preferred Qualifications
What We Can Offer You
Compensation and Benefits
Equal Opportunity Employer / Veterans / Disabled.
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It Support Specialist • Sterling, VA, US
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