Content Strategist Job at MetaPhase Consulting in Washington

Overview

MetaPhase seeks a Content Strategist to support a federal digital transformation program by developing inclusive, accessible, and user-centered content strategies. You’ll be at the intersection of customer experience, human-centered design, and digital delivery—helping government clients communicate clearly and consistently across digital services.

This role is ideal for someone who thrives in collaborative, agile environments and has a passion for plain language, content governance, and helping users achieve their goals through thoughtful content design.

What You Will Be Doing

• Plan and implement content strategies that align with user needs, client missions, and program goals
• Conduct content audits and gap analyses to evaluate content effectiveness across websites, platforms, and channels
• Define and manage editorial calendars, workflows, and content governance models
• Write and edit digital content in plain language, ensuring alignment with federal accessibility (508 / WCAG) and usability standards
• Collaborate with UX designers, developers, and product owners to translate content needs into digital interfaces
• Facilitate stakeholder interviews, usability testing, and workshops to refine content direction
• Develop voice and tone guidelines and support client teams in content adoption and governance
• Analyze and report on content performance using tools like Google Analytics, SiteImprove, or similar

What We Need From You (Required)

Bonus Points (Desired)

Work Setup & Travel

Clearance & Education

Benefits & Perks

At MetaPhase, we care about your well-being and success. Our benefits include generous PTO, federal holidays, parental leave, and comprehensive health coverage (medical, dental, vision, life, and disability). We also offer a 401(k) with company match, FSA / HSA options, commuter benefits, and much more.

About MetaPhase

MetaPhase is different with a purpose - demonstrating a new approach to the industry that puts employees and culture first! We continue to be recognized by industry as one of the fastest growing and most impactful consultancies in the nation, and are aggressively hiring to grow our team :

MetaPhase is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability or veteran status, or any other factors protected by federal, state, or local law.

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