Account Growth Manager, CPG

Remote / travel options will not work and won't be considered.

Responsibilities :

 Develop a deep understanding of Industry and client’s business priorities, challenges, and initiatives, identifying value-add opportunities through Fractal’s services and products.

 Leverage CPG expertise, industry insights, technology, and process knowledge to anticipate client needs and proactively identify opportunities for value creation.

 Collaborate closely with solution and capability teams to ensure alignment with client priorities and strategic objectives.

 Represent Fractal’s full portfolio of CPG solutions and Fractal's capabilities — spanning AI, Engineering, and Behavioral Sciences — and connect client needs to the most relevant capabilities.

 Act as the primary point of contact for assigned clients, ensuring delivery excellence, measurable business impact, and high client satisfaction.

 Manage and nurture client relationships across diverse business and technology stakeholders globally, with the ability to effectively engage CXOs, SVPs, and Director- level clients.

 Foster collaboration across cross-functional teams to ensure integrated, impactful delivery for clients.

 Drive account growth and margin targets in line with organizational goals.

 Continuously monitor account health and delivery performance to ensure contractual commitments are met and sustained value is delivered.

 Should be based out of Dallas area and expected to be in the client office 4-5 days / week.

Qualifications and Skills :

 15 years in IT Services, including 5+ years in Account Management, with a track record of growing high-value, strategic accounts and building long-term relationships.

 Strong executive presence with the ability to influence and engage CXO and senior leadership across diverse client organizations.

 Proven ability to understand client business, translate challenges into actionable opportunities, and navigate complex client ecosystems while championing Fractal.

 Demonstrated expertise in Engineering, Delivery Management, or CPG Consulting.

 Strong commercial acumen and negotiation skills to drive account expansion and achieve growth targets.

 Deep knowledge of AI, Engineering, Cloud Technology, and related domains, with awareness of evolving industry trends.

 Experience managing end-to-end delivery of large, complex engagements, including custom solutions, platforms, accelerators, and products.

 Self-driven, decisive, and committed to delivering transformational client impact, with exceptional oral and written communication skills.

 Master’s (preferred) or bachelor’s degree in computer science, Mathematics, or a related

field.