Maitre D

We are seeking a motivated individual with a minimum of 3 years experience as either a Maitre D' or Restaurant Manager to lead the Chinese Tuxedo host team. Our ideal candidate must have prior experience in dynamic food service environments. Succinct communication skills, a strong ability to problem solve logistics and a welcoming demeanor are a must.

As the Maitre D' you will greet guests, make and confirm reservations, host all VIP guests, and lead the host team to ensure the highest possible standards of service as well as coordinating all information with management and FOH team. You are responsible for the logistic details of reservations, arrangements for large parties and private dining BEO events while curating the overall atmosphere of the restaurant space.

Role and responsibilities :

• Handling reservations, mapping table allocations
• Make, adjust, and cancel guest reservations
• Network with regular clientele, VIP guests and concierge outreach
• Train, develop and lead a best in category host team
• Coat check logistics
• Ensuring excellent service standards
• Resolve guest complaints or disputes
• Communicate and coordinate with service team to ensure efficient and excellent service
• Answer guest questions regarding food, drinks, and specials

What we are offering :

Tuxedo Hospitality is an equal opportunity employer. All applicants will be considered for employment. We are committed to an inclusive work environment and value its constant evolution within our business practices.