Role : IT Delivery Manager
Location : Plano, TX (Hybrid)
Exp : 12+ years
Qualifications and Skills :
- 5+ years in IT operations / service management, including on-site manufacturing support and application management for MOM / MES or relevant domain.
- Demonstrated leadership of teams delivering technical support and service improvements in a manufacturing environment.
- Strong analytical and problem-solving skills; proven ability to drive root-cause and preventative actions.
- Excellent communication & reporting skills—ability to communicate clearly to management, users, and peers.
- Proficiency with ticket systems and Microsoft Office; familiarity with web-based business tools.
- Hands-on or solid understanding of application development methodologies and DevOps practices supporting reliable releases.