Customer Service Representative

About the Role :

Our client is expanding its service area after winning the contract from Waste Management, and we're looking for four proactive Customer Service Representatives to support this transition. This is a great opportunity to be part of a dynamic team helping ensure a smooth onboarding experience for our new commercial customers.

Required Skillset :

• Previous experience in customer service, call centers, data entry or administrative support.
• Strong communication skills, both written and verbal.
• Comfortable with high-volume outbound calling.
• Detail-oriented with excellent data entry and organizational skills.
• Ability to follow scripts and procedures consistently.
• Customer-focused mindset with a friendly and professional demeanor.

Preferred Qualifications :

Key Responsibilities :

Compensation : $22 to $24 / hour

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and / or other paid time off as provided by applicable law.