System Administrator / Lead Technician - Physical Security Systems

System Administrator / Lead Technician - Physical Security Systems

Leading physical security system integrator that focuses on design, installation, maintenance and operation of technically complex integrated physical security management systems. Hiring full time due to growth.

Responsibilities

• Install, configure, and maintain security systems including access control, video surveillance, and intrusion detection systems.
• Perform system upgrades and modifications to meet client requirements and industry standards.
• Collaborate with project teams to ensure successful implementation and integration of security solutions.
• Identify and resolve technical issues to maintain system functionality.
• Conduct diagnostic tests and use troubleshooting tools to analyze system performance and determine solutions.
• Provide remote and on-site support to address client concerns efficiently.
• Engage directly with clients to understand their needs and respond to inquiries.
• Offer training and guidance to clients on system operation and maintenance.
• Foster positive client relationships through effective communication and problem resolution.
• Maintain accurate documentation of service activities, including service reports, equipment inventory, and configuration changes.
• Collaborate with other technical teams to contribute to knowledge bases and share best practices.

Qualifications

Seniority level

Employment type

Job function

Industries

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