Customer Service / Procurement

Job Description

Job Description

Overview

We are seeking a dedicated and enthusiastic Customer Service / Procurement Specialist to join our team in Tallahassee, FL. In this role, you will be the vital link between our customers and our procurement processes, ensuring that our clients receive exceptional service while we efficiently manage our supply chain. If you have a passion for helping others and a knack for organization, we want to hear from you!

Responsibilities

• Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
• Assist in the procurement process by sourcing suppliers, negotiating contracts, and managing purchase orders.
• Maintain accurate records of customer interactions and procurement activities.
• Collaborate with internal teams to streamline processes and improve service delivery.
• Monitor inventory levels and assist in inventory management to ensure timely replenishment.
• Stay updated on industry trends and best practices in customer service and procurement.
• Prepare reports and presentations as needed to communicate procurement status and customer feedback.

Qualifications

You should be proficient in :