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Restaurant Operations Manager Chick-fil-A Maple Grove (Closed Sundays)

Restaurant Operations Manager Chick-fil-A Maple Grove (Closed Sundays)

Chick-fil-AMaple Grove, MN, US
13 days ago
Job type
  • Full-time
Job description

Restaurant Operations Manager Chick-fil-A Maple Grove (Closed Sundays)

Chick-fil-A Maple Grove exists to win hearts every day by delivering elevated guest experiences and developing remarkable people. We're seeking a servant-hearted, results-driven Operations Manager to help lead our growing restaurant. This role is ideal for leaders who love developing teams, optimizing systems, and creating a culture of excellence.

Operational Leadership

  • Lead daily restaurant operations and uphold Chick-fil-A standards in food safety, speed, and hospitality.
  • Coach and hold others accountable to KPI goals for accuracy, throughput, and guest satisfaction.
  • Execute systems that enhance efficiency, productivity, and overall business results.
  • Maintain operational excellence in cleanliness, food quality, and facility presentation.
  • Resolve guest issues with care and professionalism using the HEARD model.
  • Manage cash accountability, deposits, and compliance checklists.
  • Ensure team adherence to policies, dress code, and service expectations.

Team Development

  • Recruit, interview, and onboard new team members and leaders.
  • Provide consistent feedback and recognition; conduct reviews and development plans.
  • Model servant leadership and build a culture of respect, teamwork, and growth.
  • Participate in leadership meetings and community engagement events that support our mission.

    • Who You Are

  • Proven experience in restaurant or retail operations management (2+ years preferred).
  • Strong leadership, coaching, and accountability skills.
  • Organized, detail-oriented, and calm under pressure in a fast-paced environment.
  • Data-driven decision maker familiar with KPIs and performance tracking.
  • A genuine servant leader who leads by example and inspires others.
  • Flexible schedule availability (no Sundays).

    • Perks & Benefits

    Competitive pay

    Medical, dental, vision, PTO, and 401(k)

    Leadership development & Operator mentorship

    Scholarship opportunities (Remarkable Futures up to $25,000)

    Sundays off

    A workplace that invests in your growth, skills, and purpose

    Benefits

  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) matching
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    Operation Manager • Maple Grove, MN, US