Loan Operations - Agency & Non-Agency Servicing Team Lead, Vice President - Dallas

Loan Operations - Agency & Non-Agency Servicing Team Lead, Vice President

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities.

The Difference You Make

This role is part of the Commercial and Wholesale Operations team and is responsible for supporting all Back Office related activities covering all aspects of their aligned product / business area to ensure the efficient delivery of all products and services to the Bank's clients while developing and maintaining direct contact and good working relationships with existing clients and internal stakeholders.

• Team Leadership & Oversight :

Supervise a team of loan servicing analysts responsible for agency and non-agency loan servicing activities.

Manage the full lifecycle of syndicated and non-agency loans, including loan and letter of credit setup, documentation review, funding, and reconciliation.

Serve as the primary point of contact for internal stakeholders including front office, credit risk, legal, compliance, and technology teams.

Identify inefficiencies and implement process enhancements to reduce servicing times and operational risk.

Ensure execution with compliance with internal policies, regulatory requirements (e.g., SOX, FDPA, Regulation H), and industry standards.

Mentor and train junior staff on loan servicing processes, systems, and industry practices.

What You Bring

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Base Pay Range

Minimum : $84,375.00 USD Maximum : $135,000.00 USD

EEO Statement

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and / or furniture may be required.

What To Do Next

If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.