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Director, Communications
Director, CommunicationsSPIDR Tech (Versaterm) • Cleveland, OH, US
Director, Communications

Director, Communications

SPIDR Tech (Versaterm) • Cleveland, OH, US
2 days ago
Job type
  • Full-time
Job description

Director, Communications

Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we've been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.

Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you'll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you're passionate about making a meaningful difference, we'd love to hear from you.

The Role

Versaterm is seeking an accomplished communications leader to define and execute a global strategy that strengthens our reputation and amplifies our mission to empower public safety agencies through modern, connected solutions. As Director of Communications, you will oversee all aspects of corporate communications, including media relations, executive visibility, brand storytelling, and strategic narratives that reflect our culture of innovation and integrity.

This senior role requires a seasoned professional with the ability to translate complex ideas into compelling stories, foster alignment across teams, and elevate Versaterm's profile as a trusted partner in public safety technology. You'll work closely with executive leadership and cross-functional teams to ensure our communications drive engagement, influence, and impact across global audiences.

Corporate and External Communications

  • Lead the development and execution of Versaterm's communications strategy across media relations, corporate reputation and brand storytelling.
  • Drive proactive and reactive media engagement to strengthen Versaterm's position as an industry leader, including thought leadership, issues management and executive visibility.
  • Manage global PR agency partnerships and external communications partners, ensuring consistency of message and excellence in execution.
  • Oversee corporate announcements, product launches and strategic narratives that highlight Versaterm's innovation, customer impact and growth momentum.
  • Partner with industry analysts, conference organizers and associations to secure earned visibility for Versaterm and its executives.

Executive Communications

  • Develop strategic communications for senior leaders, including keynote speeches, op-eds, thought leadership articles and investor presentations.
  • Support internal and external presentations that articulate Versaterm's mission, strategy and performance with clarity and impact.
  • Culture & Employer Brand Communications

  • Shape communications that connect employees to the company's vision, values and priorities, building alignment and engagement across teams.
  • Partner with People leaders on initiatives that reinforce Versaterm's culture and position the company as an employer of choice in the public safety technology space.
  • Develop programs and content that celebrate innovation, inclusion and impact across the organization.
  • Integrated Strategy & Cross-Functional Collaboration

  • Collaborate closely with Product, Sales and People to align messaging and ensure storytelling consistency across all channels.
  • Lead crisis and reputation management planning, ensuring readiness and coordinated response across functions.
  • What You'll Bring

  • Bachelor's degree in Communications, Public Relations, Marketing or a related field.
  • 10-15+ years of experience in corporate communications, public relations or related fields, ideally in public safety or technology, with 5 years leadership experience.
  • Proven track record of developing and executing global communications programs that drive visibility and influence.
  • Strong media relations expertise, with established relationships across technology, business and industry trade media.
  • Experience managing and collaborating with global PR and communications agencies.
  • Exceptional storytelling, writing and executive communication skills.
  • Ability to translate complex technology and business strategies into compelling, human-centered narratives.
  • Strategic mindset with hands-on execution ability; comfortable operating both at a high strategic level and in day-to-day delivery.
  • Due to the nature of our work with public safety agencies, this position requires compliance with the FBI's Criminal Justice Information Services (CJIS) Security Policy. Candidates must successfully pass a comprehensive, fingerprint-based background check. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information on CJIS security requirements, please visit the FBI's CJIS Security Policy Resource Center.

    Versaterm is committed to building and supporting inclusion, diversity, and equity, and sustaining a barrier-free environment. Accommodations are available, on request, throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm. For detailed information on our accessibility policies, please contact info@versaterm.com.

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