Medical Assistant II

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Day - 08 Hour (United States of America)

This is a Stanford Health Care - University Healthcare Alliance job.

A Brief Overview

The Medical Assistant functions as a member of the clinic patient care team. The position performs clinical tasks and procedures to support the delivery of care. The Medical Assistant is responsible for assisting patients to obtain services in a timely manner and assuring efficient utilization of resources in the coordination of patient care.

The Medical Assistant II performs the duties of the Medical Assistant I, in addition, acquires job skills, policies, and procedures to complete substantive assignments / tasks of moderate scope and complexity; exercises judgment within defined guidelines and practices to determine appropriate action. Performs work in an assigned area to develop expertise needed to be fully functional in an assigned specialty area / clinic.

Locations

Stanford Health Care - University Healthcare Alliance

What you will do

• C-I-CARE
• Executes world class practices of service and patient care in support of C-I-CARE standards.
• Uses C-I-CARE templates and the following components for all communication with patients and staff :
• CONNECT with people by calling them their proper name, or the name they prefer (Mr., Ms., Dr.)
• INTRODUCE yourself and your role
• COMMUNICATE what you are going to do, how long it will take, and how it will impact the patient
• ASK permission before entering a room, examining a patient or undertaking an activity
• RESPOND to patient's questions or requests promptly; anticipate patient needs
• EXIT courteously with an explanation of what will come next
• Job Scope :
• Performs independently all of Level I, in addition, but not limited to the following :
• Patient portal and inbox message management
• Assist with physician procedures
• Assist with referral inquiries
• Disability paperwork management
• Rx Refill & processing prior Authorization
• Clinic huddle - Assist coordinating
• Trainer / new employee orientation
• Participates in maintenance of department A3
• Assists providers with telemedicine services if needed
• Scribing for providers
• Knowledge :
• Same as Level I and, in addition :
• Requires the ability to independently apply knowledge to perform work, as appropriate.
• Prioritizes own tasks.
• Ability to independently check in-basket, refills, patient messages.
• Electronic Medical Record System Super User.
• Level of Supervision :
• Continues to develop knowledge and skills.
• Work is reviewed for accuracy and completeness.
• Assignments are selected to provide increased complexity and variety within the specialty area.
• All other duties as assigned including department-specific functions and responsibilities :
• Performs other duties as assigned and participates in organization projects as assigned.

Education Qualifications

Experience Qualifications

Required Knowledge, Skills and Abilities

Licenses and Certifications

Physical Demands and Work Conditions

Physical Demands

Lifting

Carrying

Working Environment

Blood Borne Pathogens

Travel Requirements

These principles apply to ALL employees :

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family's perspective :

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and / or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale : Generally starting at $27.47 - $35.02 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.