Billing Operations Specialist
Solidgate is a payment processing and orchestration platform that helps thousands of businesses to accept payments online. We develop cutting-edge fintech solutions to facilitate seamless payment processing for merchants across 150+ countries, spanning Europe to LATAM, the USA to Asia. We are proud to be a part of the history of every company we work with - our infrastructure gives a quick scale to new markets and maximizes revenue.
Key facts :
- Offices in Ukraine, Poland, Cyprus
- 200+ team members
- 200+ clients went global (Ukraine, US, EU)
- Visa and Mastercard Principal Membership
- EMI license in the EU
Our advantages :
Fintech fast-growing industryThe opportunity to do business with large Western tech companies (USA, Europe)Challenges and direct impact on business scaling, on product metrics here, you can propose and implementA team united by a common goal, vision, and valuesOpportunity for development and growth, a personal career plan for each employeeCurrently, we are seeking a proactive and initiative-driven Billing Operations Specialist who will immerse in Solidgate's internal processes and be ready to optimize them, ensuring our clients receive the best payment solution in the market.
Your tasks will be :
Conducting technical onboarding for new clients in the Solidgate systemSupporting processes related to Solidgate's payment servicesBuilding new processes and optimizing existing onesConfiguring payment routingActive collaboration with product and technical teams within the companyCommunication with technical support from partner banksManaging straightforward analytical queries from clientsIdentifying and resolving anomalies in the payment processOur expectations from the candidate :
You are currently studying in the field of "Applied Mathematics / System Analysis" or related specialitiesExcellent communication skills, both written and verbalEnglish proficiency at a minimum level of Upper-IntermediateKnowledge of SQL and PythonWill be an advantage :
You can work autonomously and productively at the same timeYou possess practical experience working with Tableau and PostmanCompetitive corporate benefits :
More than 30 days off during the year (20 working days of vacation + days off for national holidays)Health insurance and corporate doctorFree snacks, breakfasts, and lunches in the officeFull coverage of professional training (courses, conferences, certifications)Annual performance reviewSports compensationCompetitive salaryThe ability to work remotelyApple equipmentReady to become a part of the team? Then cast aside all doubts and click "apply". We are always open to recommendations of talented individuals!
If you want to recommend someone for one of our vacancies, you can do it here. In case of a successful hire, we'll provide you with a bonus!