Senior Manager, Operations - Category & Assortment Expansion (Last Mile Delivery)

Senior Manager, Category & Assortment Expansion

The Senior Manager, Category & Assortment Expansion will lead the strategy and execution of new category unlocks across our delivery ecosystem including Restricted Items, Pharmacy, Vision Center, and emerging assortment opportunities. This role combines strategic foresight, operational excellence, and cross-functional leadership to bring new delivery propositions to market, driving incremental growth and expanding customer choice. You'll manage a team responsible for identifying, evaluating, and scaling new fulfillment capabilities while partnering closely with Product, Operations, Compliance, and Merchandising leadership. The ideal candidate is both analytical and entrepreneurial capable of turning data-driven insights into actionable roadmaps and compelling narratives that influence senior stakeholders.

What You Will Do

Lead and Develop a High-Performing Team : Manage and mentor a team focused on identifying and executing new category expansion opportunities. Foster collaboration, growth, and accountability to achieve business objectives.

Own Category Expansion Strategy : Define and deliver the strategy for expanding delivery capabilities across high-potential categories such as Restricted Items, Pharmacy, and Vision Center.

Bring New Propositions to Market : Partner across Product, Compliance, and Operations to pilot, scale, and operationalize new delivery offerings that meet customer needs and regulatory requirements.

Shape Business Cases and Influence Roadmaps : Build data-backed business cases that quantify opportunity size, operational impact, and ROI. Present recommendations to senior leadership to drive decision-making and prioritization.

Cross-Functional Leadership : Act as a connector across multiple teams ensuring alignment from concept through execution. Proactively identify dependencies, remove blockers, and maintain visibility on progress and risks.

Operational Excellence : Establish frameworks to measure program health, track KPIs, and optimize performance across pilots and scaled programs.

Storytelling and Executive Communication : Translate insights and strategy into compelling narratives that inspire alignment and action across all levels of the organization.

Stay Ahead of the Market : Lead competitive research to anticipate emerging trends, customer expectations, and regulatory shifts impacting delivery categories.

What You'll Bring

58+ years of experience in strategy, operations, consulting, or a similar field; experience in category expansion, fulfillment, or last-mile preferred.

Proven people leadership experience with the ability to coach, inspire, and grow a high-performing team.

Strong strategic thinking, analytical, and problem-solving skills with the ability to move seamlessly between strategy and execution.

Excellent storytelling and communication skills; ability to influence at senior levels and across functions.

Demonstrated success leading cross-functional initiatives from concept to market launch.

Experience navigating complex organizations and managing multiple stakeholders.

Curiosity and adaptability with a track record of driving innovation and shaping new customer experiences.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and / or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https : / / one.walmart.com / notices .

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart .

The annual salary range for this position is $90,000.00 - $180,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include stock.

Minimum Qualifications : Bachelor's degree in Business Administration, Engineering, Operations, or related field and 3 years' experience in operations, project management, or related area OR 5 years' experience in operations, project management, or related area. 1 year's supervisory experience.

Preferred Qualifications : Leadership of cross-functional task forces or projects. Masters : Operations Management Project Management - Project Management Professional - Certification.

Primary Location : 702 Sw 8Th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.