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Front Desk Associate - One Rincon Hill
Front Desk Associate - One Rincon HillAction Property Management • San Francisco, CA, US
Front Desk Associate - One Rincon Hill

Front Desk Associate - One Rincon Hill

Action Property Management • San Francisco, CA, US
2 days ago
Job type
  • Full-time
Job description

Front Desk Associate - One Rincon Hill

Action Property Management – San Francisco, CA

Action Property Management is seeking a Front Desk Associate for our luxury association at One Rincon Hill in San Francisco.

Overview

Join our team to represent Action Property Management and the Association by delivering exceptional customer service and supporting residents at the front desk.

Job Responsibilities

  • Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction
  • Maintain the appearance of the front desk area, lobby, and main elevators
  • Monitor lobby activity and maintain access control
  • Provide concierge services
  • Complete Daily Activity Report
  • Answer and direct incoming phone calls; receive and distribute resident parcels
  • Address resident and guest concerns and questions
  • Demonstrate strong understanding of the association's governing documents

Qualifications / Requirements

  • Must be over 18 years of age and successfully pass a pre-employment background check and drug screening
  • High School Diploma or GED Equivalent
  • At least 6 months of customer service experience; hospitality, luxury retail or fine dining experience is preferred
  • Hospitality management college students or recent graduates are highly desired
  • Polished and professional appearance and demeanor
  • Upbeat and positive team player attitude
  • Strong judgment and solutions-oriented
  • Proactive customer service approach
  • Why Join Action?

  • Action's goal is to attract and retain the best talent in the industry. We are rated 4.3 Stars on Glassdoor.
  • Team Member Perks

  • Comprehensive health benefits and paid time off package for qualifying employees
  • Ongoing hospitality and property management training
  • Opportunities for career growth and advancement
  • Values driven company culture promoting teamwork and excellence
  • Compensation : $26.00 - $27.00 Per Hour

    Schedule : Thursday to Sunday; 7 : 00 AM - 3 : 30 PM

    Why You'll Love Working at Action

    We offer competitive pay and opportunities for career growth. Our benefits package includes medical, dental, vision, 401(k) with company match, and life and disability support for qualifying team members, plus paid time off and holidays for qualifying employees.

    Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

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    Front Desk Associate • San Francisco, CA, US

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