Front Desk Associate (Full Time) - 2525 Van Ness
Action Property Management, the leader in community management, is seeking a full-time Front Desk Associate to join our team at our luxury association, 2525 Van Ness, located in San Francisco. Compensation : $27.00 - $28.00 Per Hour Schedule : Monday-Friday; 8 : 00 AM- 5 : 00 PM
Job Responsibilities :
- Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction
- Maintain the appearance of the front desk area, lobby, and main elevators
- Monitor lobby activity and maintain access control
- Provide concierge services
- Complete Daily Activity Report
- Answer and direct incoming phone calls. Receive and distribute resident parcels
- Address resident and guest concerns and questions
- Demonstrate strong understanding of the association's governing documents
Qualifications / Requirements :
Must be at least 18 years of age and successfully pass a pre-employment background check and drug screeningMinimum of a High School Diploma or equivalent.At least 6 months of customer service experience. Hospitality, luxury retail or fine dining experience is preferredHospitality Management college students or recent graduates are highly desiredPolished and professional appearance and demeanorUpbeat and positive team player attitudeStrong judgment and solutions-orientedProactive customer service approachWhy Join Action?
Action Property Management is committed to attracting and retaining the best talent in the industry.Proudly certified as a Great Place to Work in 2025Rated 4.0 stars on Glassdoor - Check out our reviews hereTeam Member Perks :Comprehensive health benefits and paid time off package for qualifying employeesExclusive employee discounts through ADP MarketplaceOn-going hospitality and property management trainingOpportunities for career growth and advancementValues driven company culture promoting teamwork and excellenceAt Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued. Join us at Action Property Management and make a meaningful impact.
Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.