Insurance Sales Representative

Job Description

Job Description

Are you looking for an opportunity to put your skills to better use? Farmers Insurance-T Kanakrieh Insurance Agency LLC in Murfreesboro, Tennessee, is looking for a positive, enthusiastic individual to join our outstanding team as a Full-Time Producer / LSP. You will be using your professional demeanor, willingness to learn, and excellent communication skills to service new and existing accounts to achieve sales goals and service standards. Whether you have experience in the industry or are looking to start down a new career path, this may be the place for you. No previous industry experience? No problem! If you have proven your customer service and communication skills in another industry and are ready to learn and grow, we can teach you everything you need to know to be successful with Farmers Insurance-T Kanakrieh Insurance Agency LLC. Entry-level applicants will begin with a $55,000 base salary and can earn additional compensation during their first year. Are you an experienced customer service representative? Amazing! If you are an experienced customer service representative looking for a new opportunity, this may be the place for you. Experienced applicants start with a $75,000 base salary and top performers earned an additional $15,000 in commission last year. You will also benefit from additional training and development opportunities, making this a great opportunity to transfer and grow your skills. If you are enthusiastic, willing to learn, and ready to provide an amazing experience for each customer, this may be the role for you. Apply today!

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Mon-Fri Schedule

Hands on Training

Career Growth Opportunities

Flexible Schedule

Work from Home

Responsibilities

Build and maintain strong relationships with new and existing customers.

Identify client needs and recommend suitable insurance coverage options.

Provide professional, knowledgeable service to help clients make confident decisions.

Develop new business through leads, referrals, and networking.

Handle policy renewals, endorsements, and customer inquiries efficiently.

Collaborate with the agency team to meet monthly and annual sales goals.

Stay up to date with Farmers Insurance products, underwriting guidelines, and compliance standards.

Follow up with clients to ensure satisfaction and retention.

Participate in ongoing training and development to strengthen product knowledge and sales skills.

Maintain accurate records of customer interactions and policy details in the agency management system.

• Meet new business production goals and objectives as established.
• Develop insurance quotes, make sales presentations, and close sales.
• Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc.
• Process customer policy change requests.
• Secure all Trailing Documents from customers.
• Handle all incoming claim calls from customers and follow-up.
• Complete Evidence of Insurance requests.
• Develop new Financial Services opportunities.
• Document each customer contact in eAgent.
• Immediately greet all customers, entering the office, in a friendly and helpful manner.
• Take premium payments from customers.
• Ask each customer for referrals and explain our referral program.
• Treat each customer contact as a cross and up-sell opportunity including financial products.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Answer incoming phone calls on the first ring.
• Return all phone messages promptly.
• Share training and education knowledge and expertise with team members.
• Thoroughly understand and follow all underwriting, rating and compliance requirements.
• Maintain knowledge of new products and services.
• Prospecting and generating new business through leads & referral sources.
• Generating insurance quotes.
• Provide exceptional customer service and support.
• Be outstanding at relationship building.
• Develop and maintain client relationships.
• Maintains inventory of office supplies and forms - places orders weekly.
• Call prospective customers by operating VOIP telephones, automatic dialing systems, and other internet technologies.
• Cold call, direct email and perform other lead generation activities.
• Obtain prospects information such as name, address, vehicle information and enter into quote sheets.
• Informs customers of promotions and new or upgraded products using prepared scripts.
• Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
• Maintains phone time or sales quotas as determined by management.
• Schedule appointments for sales staff to meet prospective customers.
• Contact businesses and private individuals by telephone to promote products, services and / or referral programs.
• Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
• Grow sales revenue by utilizing phone, email and potential client lists.
• Provides on-going support to insurance clients as needed.
• Prospects for new business by following sales leads generated from referrals, networking, marketing, cold-calling, and lead databases.
• Presents and explains insurance policy options based upon prospective client needs and their personalgoals.
• Provide customers with additional information about new products and services.
• Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
• Work independently and as part of a team.
• Stay up-to-date on industry market trends and best practices.
• Assess and identify the wants and needs of your customer(s) over the phone.
• Attend industry events to network and build relationships.
• Develop and implement new marketing and sales strategies.
• Participate in regular team meetings and brainstorming sessions.
• Attend training and continuing education courses.
• Handle customer renewals.

Requirements

Enthusiasm, optimism, and a willingness to see the good in every situation.

Commitment to excellence, willingness to work hard, and willingness to go the extra mile.