SME - Business Professional Consultant

Job Title : Senior Analyst - Q2C Innovation Team

We are a rapidly growing global company seeking a Senior Analyst to join our Q2C Innovation team. This team sets strategic direction for transformation programs, focusing on cross-functional process improvements, technology implementation, and scaling initiatives within Salesforce's Approvals business domain.

The ideal candidate will possess strong communication and technical skills, with the ability to quickly learn and apply business domain knowledge alongside their analysis skills. They should thrive in a fast-paced, dynamic, high-growth environment and have experience engaging with global business stakeholders.

Responsibilities

• Operationalize the Job-to-be-Done (JTBD) framework within our program operating model, including developing business requirements documents, requirements writing, and strategic planning artifacts.
• Evaluate JTBD coverage against program capabilities and strategic roadmaps.
• Align JTBD with our business value driver methodology to measure the value and frequency of jobs.
• Plan, facilitate, and engage with business users at various levels to understand our jobs framework, supporting quarterly updates.
• Conduct data analysis using Salesforce reports and Tableau to support business value metrics.
• Recommend user cohorts for activation within programs, based on JTBD coverage.

Required Skills and Experience

J-18808-Ljbffr