Multisite Community Manager Job at Thrive Communities in Issaquah
MediabistroIssaquah, WA, United States2 days ago
Job type
- Full-time
Job descriptionHire, train, empower, motivate, supervise, discipline (including documentation) and terminate on-site staff as needed and with leadership / HR approval. Conduct ongoing training with office staff; provide leadership, coaching and build professional relationships. Maintain lease files in compliance with MFTE, Section 8 or other affordable program requirements. Ensure office and model apartment readiness and punctual office openings. Attend scheduled corporate management meetings (quarterly). Maintain daily / weekly / monthly records and submit reports to corporate. Prepare for audits and complete annual reporting. Initiate and maintain a true sense of community; provide excellent customer service. Conduct move-in / move-out inspections and review notices of vacate. Implement policies to maintain resident communications (complaints, service requests, etc.). Inspect property regularly; verify vacant apartment status and coordinate timely reconditioning after move-out. Coordinate with Maintenance Supervisor on vendor / contractor communications, scheduling, billings, and insurance certificates. Conduct market surveys, track trends, and assist in showing property to prospective residents; handle inbound inquiries and paperwork. Report liability and property incidents; manage workers' compensation processes as required. Familiarize with Thrive and property-specific safety policies. Perform duties in accordance with company policies; carry out additional tasks as assigned by the Regional Manager. 3+ years of experience in property management or equivalent experience 6+ months supervisory experience with strong leadership Certified Apartment Manager (CAM) preferred High School Diploma or equivalent preferred Experience with Yardi / CRM and On-Site preferred History of accuracy in reporting and budget oversight Experience with daily pricing and dynamic market trends Detail oriented with ability to provide accurate and timely reports Understanding of property budgets, accounting and expense control Ability to work in a fast-paced, customer-service oriented environment Strong communication, cultural awareness and equity in resident relations Problem-solving, time management, and ability to work both in a team and independently Proficient in Microsoft Word, Outlook and Excel English literacy with correct grammar and punctuation Ability to stand, walk or sit as needed; ~60% standing, ~40% sitting Constant use of computer and phones Occasional bending, stooping, climbing stairs, pushing / pulling, reaching Ability to lift / move / push / pull up to 25 lbs occasionally, up to 20 lbs frequently The company reserves the right to modify this policy at any time without notice.
Thrive's purpose is to create a community where people feel seen, because we believe when people feel seen, they thrive. This is a full-time Community Manager role in Seattle, WA with a salary of $85,000 - $95,000 per year, schedule Monday - Friday, 9am - 6pm.
Overview
Feel Seen at Thrive! Learn more about SAMM and Vale here : www.thrivecommunities.com
Job Responsibilities
Financial Oversight
- Assist in the formulation of budgets.
- Stay within established budget guidelines.
- Ensure rents are collected on due dates and posted timely; deposits are made promptly and reported in appropriate systems.
- Perform evictions, utility cut-offs and landlord liens as required on delinquent rents.
- Submit and approve invoices in the appropriate system for timely payment.
- Complete month-end procedures and reports (deposit accounting, variances, expiring leases, write-off register, receivable aging, security deposit activity, gross potential rent).
- Safeguard and reconcile property credit card per accounting policies and deadlines.
Personnel & Leadership
Administrative / Office / Compliance
Resident Relations
Maintenance
Marketing / Leasing
Safety and Risk Management
General
Desired Skills & Experience
Desired Competencies
If you do not fully meet the qualifications but have relevant skills and experience, we welcome your application.
Physical Requirements
For more information regarding work environment and requirements, please contact Careers@thrivecommunities.com.
Equal Employment Opportunity
Diversity is celebrated at Thrive. We provide equal opportunity for employment and advancement on merit, without discrimination based on race, color, religion, national origin, age, sex, veteran status, pregnancy, disability, gender, gender identity, sexual orientation, or other legally protected bases. Reasonable accommodations are available in the interview process or for roles as required by law.
Background Check & Drug Screen Policy
Thrive Communities conducts background checks and drug screens after a conditional offer of employment, in compliance with applicable laws. Questions about the criminal history review can be directed to careers@thrivecommunities.com.
Notes
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Community Manager • Issaquah, WA, United States
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