Quality Engineer

Job Description

Job Description

$58.00-$60.00 / hour

1st Shift : 7 : 00am - 4 : 00pm or 8 : 00am - 5 : 00pm

• Drives and monitors NPS and CXI measures along the E2E customer journey.
• Creates transparent and open environment for quality culture together with management.
• Gives guidance that risks are identified, considered and controlled throughout the design and the use of the Quality Management System (QMS).
• Creates real-time transparency for ad-hoc analysis, instant decision making, preventive action and continuous improvement.
• Drives innovative digital solutions to improve quality by thinking outside of the box, coaching and fostering the application of creativity methods.
• Coaches team members of agile / lean projects or even leads agile projects e.g. as a SCRUM master.
• Ensures, implements and assesses quality-related standards and legal requirements in a specific quality area, or in organizational unit(s) assigned.
• Analyzes and improves process steps by applying appropriate methods like Value Stream Mapping .
• Coordinates a group of quality-related staff.