Network Engineer

As a key member of the network engineering team, you will have strong experience with routing and switching in an ISP setting, including SD-WAN, network monitoring, infrastructure, as well as general network troubleshooting skills. This position is a hybrid with onsite presence required in our Schaumburg, IL office.

Responsibilities :

• Work directly with customers to design, implement, and operate solutions that are resilient, high-performing, and maintainable.
• Ensure accuracy of backend systems and documentation.
• Perform root cause analysis and determine corrective actions.
• Design, provision, maintain, and troubleshoot services for clients including SD-WAN, SASE, MPLS, DIA, SIP, and UCaaS.
• Assist with infrastructure design, maintenance, and operation, including SNMP, Netflow, Syslog, Prometheus, Grafana, Solarwinds, Netscout, Netbox, and Veeam. Part of your role will be to support Coeo's network and infrastructure in addition to customer networks.
• Participate in trouble ticket resolution and troubleshoot advanced issues escalated from Tier 1 support.
• May require some travel.

Qualifications :

Prior experience with any of the following would be a plus :

About Harvard Partners Trusted IT Advisors :

Harvard Partners is a management consulting firm focused on helping companies more effectively leverage their IT investment. We engage with the C-Suite and Technology Team to help them better understand their IT infrastructure and process in order to align the technology strategy and organization to reach the firm’s strategic business goals.Some of our practices include :