Inside Sales Representative

Inside Sales Representative

Whether you're an experienced professional or just getting started, your contributions matter at Fortra. If you're passionate about tackling meaningful challenges alongside talented team members committed to helping each other succeed, all while having lots of fun, we want to hear from you. We offer competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more! At Fortra, we're breaking the attack chain. Ready to join us?

The Inside Sales Representative is responsible for supporting the growth of Fortra's customer base through prospecting target accounts and utilizing ABS tools. This includes following up on outbound campaigns that provide a prospective stream for Account Representatives and Account Executives. Additionally, as a senior member of the Business Development team, the successful incumbent will provide mentorship and training to newly promoted Inside Sales Representatives.

What You'll Do :

• Identify and qualify business opportunities through prospecting target accounts and utilizing ABS tools.
• Initiate telephone calls to develop relationships, identify problems, and propose our software and services.
• Navigate the sales process by identifying the need, positioning the solution, scheduling, and participating in the demonstration of the solution, and qualifying the prospect.
• Communicate customer demand and trends internally.
• Develop and maintain excellent relationships with internal staff and external customers.
• Document all communications with customers diligently in CRM tool.
• Prioritize tasks and multi-task to address current company goals and objectives.
• Provide cross-sell referrals to other business areas.
• Document calls and results; reporting metrics to management as required.
• Mentor new ISRs and help acclimate them to the team / company.
• Serve as a resource for innovative ideas on prospecting, processes, and efficiencies.
• Lead prospecting strategy, including collaboration with marketing and other resources on messaging, email content, and reporting.
• Attend tradeshows to generate leads as needed.
• Achieve annual quota according to pre-determined plans.
• Other responsibilities as assigned.

Qualifications :